Worst experience at Western Dental - 534 W. 19th Street, Costa Mesa, CA
I had an appointment at 3:30, I arrived at 3:17, filled out my paperwork until 3:30, handed to the receptionist, she told me I have to wait for 30 minutes because they have only 1 dentist for the day.I reluctantly agreed.
I was not seen until 1 hour and 30 minutes later. Worst is they did not read my profile. When I filled out the paperwork, I clearly indicated that I'm pregnant and that's the only yes answer I circled. After a very long wait, while the technician prepared for my x-ray, I saw the sign posted next to the x-ray machine regarding pregnant patient, so I decided to tell the technician that I'm pregnant and she was surprised!
She came out to tell the office manager who came in to say sorry that they did not know and that they can't take my x-ray. So I waited 1 hour and 30 minutes just to hear them say they're sorry. This place is filthy and filled with unprofessional, rude and illiterate workers!!! My baby's life was on the line just because they are ignorant about their job.
The place is filled with at least 6 people doing nothing but eating, laughing and chatting among each other.
Personally, I hope you don't have to experience what I and many people have experienced here at this office.