Rancho Cordova, California
Not resolved
Customer service
Diversity of Products or Services
1 comment

I went to the Vacaville, CA location in extreme pain due to 4 teeth that are infected and cracked to the nerve. I went to another dentist several weeks ago who prescribed me some antibiotics and motrin.; however she told me that she did not feel comfortable extracting my teeth.

So yesterday when i went into Western Dental, the dentist told me that the specialist who extracts teeth won't be in until August 31st. I informed him that the medications the previous dentist prescribed me were not working and that I couldn't eat, couldn't sleep, and was miserable and his response was well go to the ER! Are you serious?! I'm at the dentist for teeth pain and you refer me to the ER.

That is the most asinine thing I've ever heard of.

This dentist doesn't care about anyone. This place sucks!!!!!!

Product or Service Mentioned: Western Dental Tooth Extraction.

Reason of review: Poor customer service.

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When my dentist doesn't prescribe something I contact my doctor right away and she prescribes me the antibiotic...Dentists are not the same as they used to be when I was young.