Western Dental - Tooth Extraction Review from Rancho Cordova, California
Western Dental sucks.I went in to see them in Aug.
They never got back to me about my wisdom tooth removal. I called them 3 times. I never got an answer from them. No calls or letters, like they said they were going to do.
They would tell me they didnt get a responce from the insurance company for me to wait about 6-8 weeks to see if they got the responce. This last time, a couple days ago, i called them. They were unprofessional so i asked to speak with the supervisor. She(the supervisor) said that it was my fault that it took so long to get an answer(even though i called on multiple occations, waiting and hoping).
I spewed some foul words directed at the supervisor and I demanded an answer. I found out they got their responce 4 days after i went in to see them, back in Aug. I'm just getting my answer, and it is 6-7 months later. I asked for the number to my insurance provider.
I was informed that I wasnt approved because they(Western Dental) didnt take clear enough X-Rays to show, it would be safe enough to get the procedure done. Once that was done, i would have been approved. The insurance company was more helpful than Western Dental. it is an easy fix.
Im going with someone else.I am angery with Western Dental and i will never suggest to anyone, to go there for any type of procedure.
bjayg69 wrote the review because of poor customer service at Western Dental. Reviewer claimed that he or she wants Western Dental to read this review and look into the issue (if any).
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.