Western Dental sucks. I went in to see them in Aug.
They never got back to me about my wisdom tooth removal. I called them 3 times. I never got an answer from them. No calls or letters, like they said they were going to do.
They would tell me they didnt get a responce from the insurance company for me to wait about 6-8 weeks to see if they got the responce. This last time, a couple days ago, i called them. They were unprofessional so i asked to speak with the supervisor. She(the supervisor) said that it was my fault that it took so long to get an answer(even though i called on multiple occations, waiting and hoping).
I spewed some foul words directed at the supervisor and I demanded an answer. I found out they got their responce 4 days after i went in to see them, back in Aug. I'm just getting my answer, and it is 6-7 months later. I asked for the number to my insurance provider.
I was informed that I wasnt approved because they(Western Dental) didnt take clear enough X-Rays to show, it would be safe enough to get the procedure done. Once that was done, i would have been approved. The insurance company was more helpful than Western Dental. it is an easy fix.
Im going with someone else. I am angery with Western Dental and i will never suggest to anyone, to go there for any type of procedure.
Product or Service Mentioned: Western Dental Tooth Extraction.
Reason of review: Poor customer service.