Today I went to western Dental in Santa Rosa Ca,On Montgomery Drive Ofiice, To have a tooth looked at that has been bothering me..This was not my first visit, But it was my last.When I booked this appointment one week ago, I told the woman assisting me that nothing has changed since my last visit, As in my Health Insurance.
She assured me that me Insurance will cover this appointment and any further work the tooth.
I work at a busy office.. So to get an appointment on work hours and work days was hard enough.. I arrive to the office, There is 4 girl's working behind the desk, Nobody helped me. I sat down, Waited.
Then finally after 10 minutes, I walk up to the desk and ask to be helped. The woman at . She rudely grabbed my ID, handed me a pamphlet of paper and told me to fill it out and sit down. After filling out 4 page of paperwork, The woman calls my name and tells me I am covered for this visit.
I couldn't believe it.
Bottom line...The place is Filthy,Horrible customer service and Dental Service and it takes hours o get into your appointment
Review about: Western Dental Dental Filling.