Western Dental has definitely a horrible control of payments and billing. Their statements that are mailed have completely different information than the records that are requested at their office.
What is going on with these people?
There were various times that I personally went into their office and tried to get my account back on track. When I stepped out everything seemed fixed, but then collection calls and statements continue to come in the mail. Their interest that is being charged is so high and they say they only charge 10% of the late fee amount, not the account balance.
Up to $100 dollars have been charged in only two months. Something is definitely wrong in this picture.