Watsonville, California
1 comment

It was a horrible experience for me. I waited over 2 hours to be seeing for cleaning.

Then forgot to my x-ray and want me to wait for to be done with a patient. So rescheduled to come back for another day. They had put me room to over some pictures of my teeth and waited another 20 minutes.

I had them a question and guy walked off and did not answer it. I wish I had better dentist thanks a lot dental cal not.

Product or Service Mentioned: Western Dental Dental Service.

Reason of review: Poor customer service.

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Western_Dental_Services
#1094665

Thank you for taking the time to provide us with feedback about your recent experience. We strive to ensure every aspect of a patient's visit is met with great care and professionalism, and we apologize that your current experience did not meet your expectations.

We have passed your concerns onto the office manager and our Operations dept.

If you would like to discuss your visit further, please contact us our SMRT Team at (855)779-7678 or send an email to SMRT@westerndental.com.

Thank you,

Patient Care Team