Product: Western Dental Dental Service Clear all filters (143 of 143 reviews match)
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Western Dental in Los Angeles, California - Incorrect contract payment date .dentures. Incorrect

Date of payment. On contract. Was not date agreed on .dentures to big not mine broke bottom dentures. When tryed to eat. Ive none payment due to homeless . i wrote letter exsplaning. Gone to collections ive exsplaned .. Western dentential did not give me proffestional care has cause me emotional breack down im not smiling hountington park. Office does not give commimn curtacy or proffessional care .
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Review
#1582616 Review #1582616 is a subjective opinion of poster.
Service
Western Dental Dental Service
Reason of review
Inncorrect paperwork don by staff. Caused late charges wrong dentures bottom dentures broke due to incorrect dentures given to me unproffessstional work done and no comen curtacy. From staff no team work. Neglect in responsabiltys
Loss
$5000
Preferred solution
Let the company propose a solution
1.6
Details
Dr nor staff could fill out paperwork for particals correctly. 4 times. Not talking with dentalcal to follow there directions so it could be resolved. Simple. Excuses for everything and no apologies. Staff not educated nor interested in doing their job Their policy is...
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Review
#1533375 Review #1533375 is a subjective opinion of poster.
Service
Western Dental Dental Service
My complaints have led me to court. Charged for procedures that were never approved by me. I guess I am the only one to complain to the State of California Attorney General. The Attorney General would really like to hear more horror stories about patients who have had...
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1 comment
UsefulHarrier706
#1677577

I have the same issue with you. They told me they will work a way for me by this Friday, if not, I will fight together with you.

Review
#1510301 Review #1510301 is a subjective opinion of poster.
Service
Western Dental Dental Service

Western Dental - Very disappointing!!!!

My appointment was 2:30, I finally asked if there was a problem at 4:00. They finally got me in for exrays about 10 minutes later, now I'm sittibg in a cold room, in a lot of pain. I hear people chit chatting outside the room. THIS SUCKS!!!!!!! NO COMPASSION!! They act like I'm just some cranky old *** Not the first time this has happened to me. If i treated people like this, I would be fired!!!
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Review
#1454703 Review #1454703 is a subjective opinion of poster.
Service
Western Dental Dental Service
Reason of review
Poor customer service
Resolved

Resolved: Western Dental in Mercer Island, Washington - Billing

1.0
Details
Western Dental - Billing
You billed my husband credit card for the amount of $376 without any authorization and without having a call from me (Jackeline arroyo) confirming any further payment.. I need to you guys to return the money to my husbands credit card back because that was incorrect of western dental to do.
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Review
#1438373 Review #1438373 is a subjective opinion of poster.
Service
Western Dental Dental Service
Reason of review
Problems with payment
Also would like to join. My email kasiaholda1@gmail.com About 5 years ago WD dentist told me he needs to remove my onlay, perform root canal procedure and put a crown. I was sceptical because I did not have any toothache. I waited a while. Whenvisiting my family in...
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2 comments
Anonymous
#1628877

These guys are complete fraud

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Review
#1437908 Review #1437908 is a subjective opinion of poster.
Service
Western Dental Dental Service
Reason of review
Bad quality

Western Dental in Riverside, California - Painful

Dr. Jack cut my gums because he wants to out fake teeth. You never see his. He usbrich charging $3,000. For each tooth when it could be no charge.
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Review
#1389167 Review #1389167 is a subjective opinion of poster.
Service
Western Dental Dental Service
Reason of review
Bad quality

Western Dental in Glendale, Arizona - Was lied to an scared

Oct 2016 signed a contract for amount payed off in full 4 months later they decide I owe them another 500 called said they would send me prof heard nothing now I'm in collection don't care I will sue them I owe nothing
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Review
#1377362 Review #1377362 is a subjective opinion of poster.
Service
Western Dental Dental Service
Reason of review
Poor customer service
They charged me $140.00 for a tooth brush and a tube of tooth paste with out my knowledge. I refused to pay. After a long battle they said they would remove the charge. Two years later the charge of $255 showed up on my credit report. They need to be stopped and out of...
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2 comments
h.kitchener
#1574925

Contact the credit bureau---via their website---and find their procedure for explaining or updating your credit report. Most companies will report a bad debt such as yours and then, even tho you pay it will not advise the credit bureau.

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Review
#1374113 Review #1374113 is a subjective opinion of poster.
Service
Western Dental Dental Service
Reason of review
Erroneous charges
Loss
$255
Preferred solution
Account paid in full. I have receipts for services rendered

Contact Western Dental Customer Service

Mailing Address:
Western Dental Services, Inc.
530 South Main St.
Orange, California 92868
United States
Phone:
(866) 319-9409
All Western Dental Contacts

Western Dental in Chico, California - Grievance

Nothing happened ,no service rep to talk to
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Review
#1369696 Review #1369696 is a subjective opinion of poster.
Service
Western Dental Dental Service