Product: Western Dental Dental Cleaning Clear all filters (58 of 58 reviews match)
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Western Dental in Vallejo, California - Traumatized

1.0
Details
I could not get in to have my teeth cleaned or to see a dentist without first having xrays. I refused as i have issues with xrays. They refused to get my dental records and xrays from the dentist i had had for 10 years as it is a security concern.... i walked out. They lacked compassion, empathy or sympathy regarding my situation. As a patient i belueve i have the right to refuse xrays.
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Review
#1291933 Review #1291933 is a subjective opinion of poster.
Service
Western Dental Dental Cleaning
Reason of review
Poor customer service
1.7
Details
Complained to Western Dental. Did not receive a response. I was not billed for deep gum cleaning. Called in to take care of bill after two months. Told that bill was sent. Paid for charge with my credit card. Within one week, I received a slew of auto generated voice...
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Review
#1216583 Review #1216583 is a subjective opinion of poster.
Service
Western Dental Dental Cleaning
Reason of review
Poor customer service
1.4
Details
I have been charged per tooth for cleaning and antibiotic delivery, I was charged for cleanings on one side of month(done by the dentist herself) that left my mouth very sore, also asked for no shot but was given one.I was sent there by the Shasta county dentist clinic...
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Review
#1207297 Review #1207297 is a subjective opinion of poster.
Service
Western Dental Dental Cleaning
Cons
  • Being misled on contract
  • Aweful the worst dentist ever
  • Service
Reason of review
Poor customer service
Loss
$1600
Preferred solution
Price reduction
Tags
  • Western Dental Billng Issues
  • Western Dental Rip Off
Resolved

Update by user Feb 08, 2018

Western Dental got in touch with me a day later and solved it with me, saying I don't owe them this money. I'm actually really happy that someone listens to concerns of their costumers. :)

Original review posted by user Feb 07, 2018

I would've NEVER agreed to buy a $165 electrical toothbrush!!!! Furthermore, why didn't they charge me for this the same day they gave it to me and I paid for the treatment!? Now, almost a year later, they want to get paid for it!? OR the two other times I went back to take care of some filling!? Why charge me NOW!? When I told her, it's ridiculous to even charge that much for two simple items, she gave me a discount and I ended up paying $145. I'm beyond furious!! I will never ever go back here and I will tell everyone I know to avoid Western Dental...
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Review
#1185123 Review #1185123 is a subjective opinion of poster.
Service
Western Dental Dental Cleaning
Reason of review
Charging me for something a year later
Loss
$165
Preferred solution
Full refund
Tags
  • Horrible customer experience
  • Scam
  • Overcharge

Western Dental - Cleaning

1.8
Details
My Daughter Went To Western Dental To Get A Check Up, So They Her , Before They Can Do Anything, She Will Need A Deep Cleaning, She Said Ok, Had The Nerve To Say $1200 Dollars ???????? What The Heck So, My Daughter Was Ok To , But Not For$1200, So Now They Won't See Her At All, Or Do Anything To Her, Until She Comes Up With $1200, Is This Real
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Review
#1087296 Review #1087296 is a subjective opinion of poster.
Service
Western Dental Dental Cleaning
Reason of review
Pricing issue
You are just a money machine to them, 1300.00 dollars to have a tooth pulled and a deep cleaning and one filling.The first appointment was at 9 am and left there at 3pm. First thing they had me do is sign my life away, second thing was to do half of the deep cleaning,...
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Review
#1065404 Review #1065404 is a subjective opinion of poster.
Service
Western Dental Dental Cleaning
Reason of review
Order processing issue

Western Dental - Cleaning

Worse dentist ever dont let you go in with kid. They cleaned sons tooth and took part of the gums. Seriously they do not know what they should be shut down. Only figured a cleaning and it took 2 1/2 hours with one filling that does not look right either. Dont go here
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Review
#1058492 Review #1058492 is a subjective opinion of poster.
Service
Western Dental Dental Cleaning
Reason of review
Bad quality
1.0
Details
Western dental charge me $182 for brush and accessories which I did not get or ask for it. They charge me 5 local antibiotic which cost $445 instead local anesthetics which my insurance cover. They charge me $25 cancel pending service for next one I did not ask for it.
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2 comments
Anonymous
#1311897

I had a similar experience. I am still in pain.

I am sick of Western Dental. Bad service.

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Review
#984000 Review #984000 is a subjective opinion of poster.
Service
Western Dental Dental Cleaning
Cons
  • Local office not helpful
Reason of review
Pricing issue
Loss
$900
Preferred solution
Price reduction
Tags
  • Long Wait Times

Western Dental Dental Cleaning Review from Pretoria, Gauteng

The Simi Valldy office is a cash cow officeonly.I went there for my checkup and for a year and a half never had them cleand.Xrays 2x,but no cleaning.At the second cleaning apoiontment as well as the first,I was told by the se lady office manager that my teeth need to be deep cleaned but insurance doesn't coved it.So I went to Clinicas and found out that I didn't need a deep cleaning at all.Watchout for these *** loooossseer cash cow *** that work there,from the dwntist on down,*** liars !!!!!! Robert Snook
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Review
#863481 Review #863481 is a subjective opinion of poster.
Service
Western Dental Dental Cleaning
Reason of review
Poor customer service

Contact Western Dental Customer Service

Mailing Address:
Western Dental Services, Inc.
530 South Main St.
Orange, California 92868
United States
Phone:
(866) 319-9409
All Western Dental Contacts
My wife went to get a deep cleaning and they told her insurance cover 4000 dollars and she has to paid 3000 unfortunally she sign.Make a payment of 400 . And she has to make payments of 100 every month . Other place charges only 400 for this kind of job. They stilling...
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1 comment
Anonymous
#1154009

I believe it! They are stealing from people all over the country!

Trying to take money, most of all. And our well being, our teeth, which were often in better shape BEFORE treatment!

Why can they get away with this---and everything else they are doing to us?! I am sorry this happened to you.

Review
#841152 Review #841152 is a subjective opinion of poster.
Service
Western Dental Dental Cleaning
Reason of review
Bad quality