Product: Western Dental Dental Braces Clear all filters (90 of 90 reviews match)
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Fairfield ca, office manager Emma revised contracts & agreed to waive late fees & interest.Both accounts were sent to collections while under dispute. King also stated fees etc would be cleared. John stated last month this would be corrected. As of today, Pattie &...
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Anonymous
Anonymous

Run, don't look back, just run the oppisite direction from that business. My daughter who is ill and needed all her teeth removed and then needed dentures has been waiting fo...

Western_Dental_Services
Western_Dental_Services

Thank you for taking the time to bring this to our attention. Please accept our apology for the difficulties you experienced. Please contact our SMRT team right away at (855)7...

1.0
Product
Western Dental Dental Braces
#890661
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Lady who work here to meeting with me argee for me start payment that i am on low income to fix my son braces but she didnt explain little more after that i pay down money start 3 month no plms after that they keep fee and fee cause my budget money start problem also...
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Western_Dental_Services
Western_Dental_Services

Out of respect for your privacy and HIPAA regulations, we cannot discuss specifics of your visit in this public forum. However if you would like to discuss your experience fur...

1.0
Product
Western Dental Dental Braces
#885647
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My son: About 2 years ago my son had a cavity covered with a filling at Western Dental Santa Cruz office. Covered? Yes I meant covered. Last week, that same tooth cracked away. (My kids have already had their dental care transferred from Western Dental to another...
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Western_Dental_Services
Western_Dental_Services

Thank you for taking the time to provide us with feedback about your recent experience. We strive to ensure every aspect of a patient's visit is met with great care and profes...

2.0
Product
Western Dental Dental Braces
I didn't like
  • Turnover of staff
#845543
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Western Dental Dental Braces Review

#952058
1.1
Details
So 2 1/2 years ago I decided to get braces , I was so happy to vet rid of this gap between my two top teeth . Well here I am with the same gap and very in happy. I was told I have to pay another 3,000 if I want to close the gap on top of the 6,500 I am / have paid already . Worst service by far .
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By far the WORST experience with a dental practice ever!3 hours after my daughter got her braces put on, 3 of her brackets fell off. We were scheduled an appointment to have it repaired but upon arriving we told they put her down as an adjustment not a repair so they...
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1.0
Product
Western Dental Dental Braces
#844178
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I took my Daughter to western dental for braces they double billed us and sent us to the credit bureau when i called billing they transferd me 10 time than left me on the phone for an hour i didn't know that they put braces on dentures. They rip patient's off!.
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Western_Dental_Services
Western_Dental_Services

Thank you for taking the time to offer us your feedback. Please know that we make every effort to ensure our records are handled with the utmost of care, and we apologize if t...

1.0
Product
Western Dental Dental Braces
#833973
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HORRIBLE!I took my 11 year old daughter to get braces at the Desert Sky location in Phoenix, AZ. 3 hours after they put her braces on, 3 of her brackets fell off. The office staff consist of a bunch of high school girls who are extremely rude and unprofessional (short...
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1.0
Product
Western Dental Dental Braces
#822313
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My step son has had his braces for over two years now (we were told no longer than one year). Regardless, he had an appointment at Western Dental last week. They were replacing all the hardware in his mouth. While putting the equipment back on someone realized that it...
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1.0
Product
Western Dental Dental Braces
#809900
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Unprofessional staff, especially from their Dentist. Dirty waiting room, bathroom and overall building. Lack of communication, resulting in confusion of dental needs. And my favorite-NO AVAILABLE APPOINTMENTS?! My son hasn't had a proper appointment, nor has he been...
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Western_Dental_Services
Western_Dental_Services

Thank you for communicating your experience regarding your recent visit to our office. We are very sorry your experience with Western Dental did not meet your expectations and...

Product
Western Dental Dental Braces
I didn't like
  • Rude dentist benjamin h
#788120
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TODAY 1- 9 -16 I TOOK MY SON TO WESTERN DENTAL FOR HIS CROWN. HE GOT UPSET BECAUSE HE TOLD THE STAFF HE DIDN’T WANT THE ASIAN WORKING ON HIM! HE SAID THIS BECAUSE HE DIDN'T KNOW HER NAME. EVIDENTLY HE HAD A BAD EXPERIENCE WITH HER WORK. SHE DIDN’T HAVE ENOUGH...
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Anonymous
Anonymous

notice the cold form letter response from western dental to every complaint for any issue, seems they don't care, or don't read these complaints

Western_Dental_Services
Western_Dental_Services

Thank you for bringing this to our attention and we assure you that your comments have been passed on to center management for discussion in greater detail. Out of respect for...

Product
Western Dental Dental Braces
#767920
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I just went to get braces and they tell me I need to get my cavities filled first. I go in and apparently I have 14 cavities and both of the dentist I've seen have told me I will probably need a root canal on two different teeth. They both seemed worried. I take care...
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Western_Dental_Services
Western_Dental_Services

We are very sorry to hear that your experience did not meet your expectations, and apologize for any inconvenience. Feedback like this allows us to improve the overall care an...

1.3
Product
Western Dental Dental Braces
#748061
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