Oakland, California
Not resolved
1 comment

Ever make an appointment still need waiting for 3 hours, no service and no system

Product or Service Mentioned: Western Dental Customer Care.

Reason of review: Poor customer service.

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Western_Dental_Services
#1176500

We are very sorry to hear that your experience did not meet your expectations, and apologize for any inconvenience. We have passed your comments onto the location's manager and our Operations Department for further review.

Out of respect for your privacy and HIPAA regulations, we cannot discuss specifics of your visit in this public forum.

However if you would like to discuss your experience further privately, Please contact our SMRT Team at (855) 779-7678 or if you prefer, send an email to SMRT@westerndental.com.

Thank you,

Patient Care