Montebello, California
Not resolved
2.8
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Customer service
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1 comment

Went to Moreno Valley Western Dental. Waited over an hour, when I got in waited more.

Terrible dentist experience, worse ever. Will never be back!!

Product or Service Mentioned: Western Dental Customer Care.

Reason of review: Poor customer service.

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Western_Dental_Services
#1146964

Thank you very much for taking the time to provide us with a review. We appreciate feedback like this, as it allows us to improve our customer service.

We are sorry to hear about your long wait time and we apologize for any inconvenience this may have caused you.

Please know that we are working internally to address the long wait times to ensure that operations are improved.

Thank you for reaching out and providing us the opportunity to improve our customer service.

Sincerely,

Patient Care Team