Canyon Lake, Texas
Not resolved
1 comment

I know this complaint won't do any good... My appointment was approximately an hour ago, and here I am still waiting at Western Dental.

Every time I have had an appointment here it has been over a half hour later than the appointed time. Now I know, once I get this tooth implanted, if I ever do, not to check this place out before.

Product or Service Mentioned: Western Dental Customer Care.

Reason of review: Poor customer service.

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We are sorry your recent experience did not reach your expectations. We want to assure you this we consider this issue to be a top priority and are currently applying every effort to improve wait times.

If you would like to further discuss your experience, you can contact our SMRT Team at (855) 779-7678 or if you prefer, send an email to

Thank you,

Patient Care Team