Product: Western Dental Customer Care Clear all filters (41 of 41 reviews match)
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Went to Western Dental for a consultation. They did a full set of xrays and set up an appointment for a couple of extractions and needed dental work. While I waited in the chair for the dentist to come in and start the work, I was handed a release form to sign....
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1.6
Product
Western Dental Customer Care
I liked
  • Receptionists
I didn't like
  • Treatment
#1063547
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After being told "we lost your paperwork." on 00707/16 . I was given an appointment for 07/11.16. Originally , I made emergency appointments on 07/05 for myself and fellow man in pain. For 07/06/16.( Man was seen for exam and xrays.) I was told to brin g my S.S card...
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Anonymous
Homer

You are a blabbermouth who does not know what your are talking about. You don't know how your condition is different than the other man's without examining him. It breaks no l...

1.1
Product
Western Dental Customer Care
#1033084
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My son has waited 1 year for a root canal then i get a call for wisdom teeth .Ummmm no . Ok called corp 2 × and location 3×just to get well put it through again. Ok it needs to be pulled NOW . You need to fix this . Not cool at all. Why did it take a year to get not...
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Anonymous
Anonymous

Do not take your children to these incompetent dentists. Go to a University Dental School in your area. Any type of invasive procedure is usually done by the worst examples of...

Hoopie50
Hoopie50

Sent my daughter home with Vicodin. SHES ALLERGIC COULD OF KILLED HER. read your charts .

1.3
Product
Western Dental Customer Care
I didn't like
  • Whole experience
#1028132
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Western Dental Customer Care Review

#1004421
1.9
Details
Unhelpful, unprofessional, made me feel as if i was a bother than a client. Didnt explain post care or anything else.
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Western Dental Customer Care Review

#977934
1.0
Details
They were very rude especially Alysa would not answer my question and hung up this is the Merced office please do something
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Western Dental Customer Care Review

#976352
Very rude and lie about prices and services don't go there recommend turlock be safe
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Western Dental Customer Care Review

#949815
1.0
Details
I brought my client witch she is 90 years old just had a hip replacement 2 years ago cant sit for long. She need to wait 2 hours to be seen plus no public restroom..wow..a big no for an olderly.. We ask management if she can bee seen ealier cause she is handycap. Management said NO..
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Do not trust these people!Worst dental experiences I have ever had. They sent me home with a prescription for pain medication. I stopped at the pharmacy to get it filled. It was rejected because the dentist’s license was expired. They treated me rudely and belittled me...
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1.0
Product
Western Dental Customer Care
I didn't like
  • Being misled on contract
#1027680
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I have gone to Western Dental on 2nd Street in El Cajon, CA for more than 25 years. I was always happy with the dentists I had, especially Dr. Nguyen. Letty in the finance office was always a help to me. I had a contract with them to pay on a tooth implant....
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Western Dental Customer Care
#1024423
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I also have a problem with western dental ! I PAID THEM IN FULL!! when we found out they were not billing our insurance yet!! WE TOLD THEM SEVERAL TIMES. this took them 6 months before they billed our insurance.over 2 years have pasted since we were there. they now are...
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Western Dental Customer Care
#1011218
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the lady I spoke to was rude from the start.then it got worse when I would not give her my social security number. then she asked me if any of my family would like to schedule and appointment. I said are you reading this from the computer because that was a ***...
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Western_Dental_Services
Western_Dental_Services

Thank you for taking the time to bring this to our attention. Please accept our apology for the difficulties you experienced. Please contact our SMRT team right away at (855)7...

1.4
Product
Western Dental Customer Care
#992233
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Called the Modesto office to make 2 appointments for my daughter.He wasn't understanding she needed 2 separate appts. I asked 4 times to please let me talk to someone else. He simply wouldn't. After 20 minutes of him not getting it, or putting someone else on the phone...
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Western_Dental_Services
Western_Dental_Services

Thank you very much for taking the time to leave us with a review. We are very sorry your experience with Western Dental did not meet your expectations and apologize for any f...

3.0
Product
Western Dental Customer Care
I didn't like
  • Rude comments and unprofessional staff
#976381
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I made an appointment with Western Dental and TOLD them at the time I DID NOT WANT X-rays at time. When arriving I told them AGAIN I did not want the X-rays..They say they can't do the cleaning then! Is this a communist country! It's my mouth! My appointment was for 12...
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user55363870
user55363870

The food was no good I gut sick very bad please same one call me at my cell phone please. I us the restorant so long time but the October 11 was same ting wrong with the food...

Product
Western Dental Customer Care
#939620
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They put me in collections and i still to this day do not know why i put a down payment with them to get my wisdom teeth pulled but never got it done when i went back to get the money they always went around the issue i decided to just let them keep it and 5 years...
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1.0
Product
Western Dental Customer Care
I didn't like
  • Bad time management
#939375
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