Im a minister,& a senior Help !!!!!Western Dental sent me 1 bill , i paid the requested payment . I did not receive another bill for.
6 months , i called to make a payment & inquire about my balance and was told that I had 5 months of latr fees. They manipulated me , were aggressive on the phone and would not budge . I requested copies of the bills without success. They requested mandatory automatic payments to stop additional penalties .
I requested to speak to a suprrvisor and he said hr was the boss. I kept calling back and was referred to thr same bully .
Now , again , no statements and my small bill is more than triple . Please advise , God Bless
Reason of review: Problems with payment.