I started my treatment at Western Dental in Visalia, CA in 2004. I purely went to them due to convienence with hours and being down the street from where I worked at.
That was the biggest mistake I made. I should have did some investigating before allowing them to put braces on me. I was concerned with a spread in my upper two front teeth this is what prompted me to see and orthodontist. I was told I would have to have braces on from 18-24 months.
I started my treatment and was told I had to either have surgery on my lower jaw or they would put a metal piece at the roof of my mouth for a few months to re-shape the upper jaw line to fit the bottom. To say the least I had the piece in for over a year due to the fact I seen 3 different orthodontist by this time and apparently they do not pay attention to what the prior doctor has done. Each orthodontist had a different way of treating my teeth.I started to notice my teeth hurting a lot, I was told it was due to the brace moving my teeth. 2 years later and being seen by an additional 3 other orthodontist at the same office and my braces still on I started to notice pain in my upper teeth and very sensitive to hot and cold.
I was so concerned by this time, i seek a second and third opinion by two different orthodontist in my area. I was told that my upper jaw line was over corrected severly that i now need peridonical work to fix my roots that have prutruted out of my upper jaw. If i don't get the peridonical work done i can loose my teeth. I had him write a letter and I gave it to Western dental.
I also called the corporate office and got no help there. They made it seem like it was all my fault for miss a few appointments. I tried to explain to them that I would physicaly get sick going to the office for my care due to the horrible wait time and the bad attitudes form the employees not to mention the unknown of who the orthodontist would be that day. They are very rude and unprofessional group they are not out to help patients and give quality care, its about turning the chain and making money...I can't believe they are able to practice still with such a bad reputation.Needless to say I now longer get care from Western Dental and I am seeking compensation for the damage they have caused to my teeth and my mouth..
If any thing i would suggest you do your research before you see any type of orthodontist or dental facility.
Review about: Western Dental Dental Braces.
Monetary Loss: $3.