Tulare, California
1 comment

My wife just had something like that happen today.She went in for an appointment a while back because of a tooth ache.After they tried to convince her to to have a large extensive amount of work done at a large sum of money.They finally came to understand that all she wanted at the time is to take care of that tooth.So they made an Apointment for a root cannal.Today she arrives at her Apointment and all they want to do is cap her front teeth.Something she is not there for.Then after more than 2 hours of waiting and discussing.And trying to charge her almost double the original cost.They set up another apointment for the actuall work to be done.I could not believe how these guys do buisness.

Reason of review: Poor customer service.

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Western_Dental_Services
#1094054

Thank you for bringing this to our attention and we assure you that your comments have been passed on to center management for discussion in greater detail. Out of respect for your privacy and HIPAA regulations, we cannot discuss specifics of your visit in this public forum.

However, we would like to learn more about this issue and urge you to connect us at (855) 779-7678 or if you prefer, please send us an email at SMRT@westerndental.com.

Again, thank you for your comments and we hope to hear from you soon.

Sincerely,

Patient Care Team