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This is waht Happened I really needed a regular cleaning after six moths or so.Western Dental said they really needed an authorization from regional center where they would approve right on the spot to get a cleaning.

Even I have to wait 4 to six weeks to get authorized it really dont make any sense.

Western dental is running a scam on innocent people like us.I really know western ddetal need to get their act together before they serve other people to get their teeth clean or any check up they that really need to do on others.

Review about: Western Dental Dental Cleaning.

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Anonymous
Topeka, Kansas, United States #843600

So your complaint was that Western Dental wanted to make sure that they would get paid before they rendered treatment to you?This is somehow unreasonable to you, for a business to make sure it will be paid?

Would you be willing to pay up front for the services to be rendered immediately, then wait for the reimbursement from your insurance company or welfare agency or whatever?

No?Then be quiet- you have no legitimate complaint.

Anonymous
#515849

We read your posted comment and are sorry to hear that you had an unfortunate experience with Western Dental.Delivering a great patient experience is of the utmost importance to Western Dental and we are very concerned about your experience with us.

We always appreciate comments so that we can continue to improve our organization and deliver the best care and services.

As we cannot address your specific issue through this website, please contact us at (800) 992-3366 during our regular business hours (Mon - Fri 8:30am - 5:00pm) so that we can look into the details of your concerns and take appropriate action to make matters right.We look forward to assisting you.

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