Stay away from Western Dental, El Cerrito
New Reviewer
5 comments
I have good teeth so I always sign up for HMO plan through work because all I need is twice yearly cleanings. I'm new to the area so I signed up for Western Dental since it's close to home.
What a mistake. My semi-annual cleaning cost me $617. Since I had HMO coverage I assumed everything was covered but WD managed to bill me for costs outside my plan.
Of course they didn't tell me that until I received a bill in the mail showing the unpaid charges. Needless to say, I am changing dentists and am never goig there again.
Monetary Loss: $617.
Location: San Francisco, California
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Comments
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do not go there.
They pushed my filling into my nerve! And think I'm going to pay them 1000$!
They are out there to get your hard earned money . Stay away from this clinic .
Wanted a simple partial denture . They will not do it unless i get deep cleaning treatment that will cost two thousand dollars . I asked why so much .
Since i only have three teeth left on the upper gums ? What will be there to be cleaned?
Dental Consumer, We read your comment and are sorry to hear that you had an unfortunate experience at one of our locations. Delivering a great patient experience is of the utmost importance to Western Dental.
We always appreciate comments so that we can continue to improve our organization and deliver the best care and services.
Please contact us at (800)992-**** during our regular business hours (Mon - Fri 8:30am - 5:00pm) so that we can look into the details of your concerns and take the appropriate action to make matters right. We look forward to assisting you.
We read your comment and are sorry to hear that you had an unfortunate experience at one of our locations. Delivering a great patient experience is of the utmost importance to Western Dental.
We always appreciate comments so that we can continue to improve our organization and deliver the best care and services.
Please contact us at (800) 992-**** during our regular business hours (Mon - Fri 8:30am - 5:00pm) so that we can look into the details of your concerns and take the appropriate action to make matters right. We look forward to assisting you.