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I went to WD to and had the worst dental experience of my life. I had two root canals and a crown lengthening procedure. I had over 15 appointments and they still could not fix the problem, and I remain with two crowns that are temp glued in and one of them does not fit at all, it was jam forced into a space too small and does not match the color of my teeth, and I cannot chew on my left side. Not only are they dangerously unskilled to be doing...
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Western_Dental_Services

Western_Dental_Services Thank you for taking the time to bring this to our attention. Please accept our apology for the difficulties you experienced. Please contact our SMRT team right away at (855)7...

1.4
I didn't like
  • Two imprints couldnt get fitted crowns
  • Completely ignored requests for my dental records
  • Unecessary pain
#925465
I went to western dental to get my teeth fixed. It was about 5,000$estimate for them to do the work. I got an overpriced cleaning then after watching them take patient after patient in front of me when I was waiting an hour decided I had enough. They have students working on patients who don't know what they're doing! The dumb bean couldn't get my cap on after 3-4tries. I walked out to find a real dentist. What a chop shop butcher factory. I...
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Waiting nearly 2 hours to have dentures aligned asking reception how much longer she says !45 minutes what how unprofessional
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Western_Dental_Services

Western_Dental_Services Thank you reaching out to us and bringing this to our attention. Please allow us to apologize for unusually long wait times. We have passed your feedback along to our Operatio...

1.0
#852051

Porterville Western Dental Review

#885819
We were there 2 hrs and only got an X-ray. We finally gave up. The said it could be another 25 minutes. The staff was very courteous though.
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service Review

#881194
1.1
My goddness. Took my mom there took forever. Her appt was at 10am and they called her at 10:50 to do a xray. And she sat in the room for 30 mins. I told her to switch to my dental Dr. Great service.
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Western Dental tooth extraction Review

#667259
I had all top teeth pulled went 5 times bone sticking out and a absess they wouldn't even look at it . They lost mold for particle Plate and told me I didn't do one. Extraction done 6/10 still no teeth and can't chew so haven't eaten . After all said and done dentures look like belong to a BIG mouth person
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Western Dental tooth extraction Review

#660671
A.micasi me quitan el diente e quibocado.y ledije.al doctor que.no.eseno.era.y aun asi mestaba obligando a quitarme la muela. Me queje pero me umillaron y asta se burlaron de mi.
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Horrible service! and fraud with them. be careful. bad customer service as well!!
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Western_Dental_Services

Western_Dental_Services Thank you for taking the time to bring this to our attention. Please accept our apology for the difficulties you experienced. Please contact our SMRT team right away at (855)7...

I had partials done and bone grafs also two crowns and so the eight hundred dollar crown fell out and the front toith with roit canal fell off my bridge.
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Anonymous

Anonymous good luck, here they pretend to care, one on one they detest us, as lesser humans, whom they just milk for cash, they ignore our request for scheduling of treatments, I asked ...

Western_Dental_Services

Western_Dental_Services Thank you for taking the time to bring this to our attention. Please accept our apology for the difficulties you experienced. Please contact our SMRT team right away at (855)7...

I was hopping my previous review will show on yelp but it did not. Western dental is changing doctors like pair of socks. I had a treatment done last year by a dentist at westerndental and was not happy, I filed a complained and Dr Sona was so nice and attentive she promised to correct the mess. Guess what? Non of them work there any more and I have to pay someone else elsewhere to get the job done again.
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Anonymous

Anonymous so they had a GOOD dentist, that could not stand, they got rid of it quick before she showed up everyone on their staff?

Western_Dental_Services

Western_Dental_Services Thank you for taking the time to bring this to our attention. Please accept our apology for the difficulties you experienced. Please contact our SMRT team right away at (855)7...

Be careful with your children. They inject the anesthesia and start working right away. They don't care to wait for the anesthesia to take effect. They're all about making as much money as quickly as possible.
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Western_Dental_Services

Western_Dental_Services Thank you for bringing this to our attention and we assure you that your comments have been passed on to center management for discussion in greater detail. Out of respect for...

I over paid, i put a claim 2 months ago. I called them so many times, son karen girl 3 weeks ago, told me that she was going to call me next day, that was oct 23, im still waiting. Called again to refund department abd they told me i had to call clairemont mesa branch in San Diego. I talked to some Hanna beleive is the manager, same thing, she said she wad going to call me next day nov 10, tiday is nov 12 and nothing. Every timevi call her she...
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Anonymous

Anonymous I've been waiting for my refund for two months! Plus they were suppose to cancel my contract since they did not complete the services. I'm still getting a monthly bill. Now it...

Western_Dental_Services

Western_Dental_Services Hello,
Thank you for taking the time to offer us your feedback. Please know that we make every effort to ensure our records are handled with the utmost of care, and we apo...

2.7
#733460
Very bad customer service! I'm still waiting 3 months later to receive my partial. They don't call to cancel appointments. They don't call to schedule appointments. Seems to me they don't like to do much of anything. Broken tooth They won't even give me a temporary. I'm going to Hawaii on my iPhone honeymoon. Thanks a lot Western Dental. I look like a jack o lantern. When I call all I get is a run around. No one ever calls me back. I paid...
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Western_Dental_Services

Western_Dental_Services Thank you for bringing this to our attention. We are sorry to hear about your recent experience and we want to be sure that we address this issue for you. We know this is frus...

1.3
#721129
When I first took my sons yo Western Dental to get braces, they had Medi-cal and insurance thru my job. The office manager never submitted my insurance info so that my kids could be fully covered. Everytime I would ask, she kept saying that the approval hadnt come in yet. Now when I was at another dentist, the approval was done immediately. I ended up cancelling my insurance thru my job since I wasnt using the insurance at Western Dental. If I...
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2.3
#711654