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In 2015 I had root canal and special snap-on's created. I was charged for the whole process, but later when I got a statement of what I had done, there was a $601 credit balance. When I returned in 2018 for more work, the credit balance was gone and I was told "good...
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#1337173
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Anonymous less than a minute ago This Company is over pricing people. I had a wisdom tooth removed. I was told that I need an implant to restore bone structure. I was told that I needed the implant. Which would cost me just over $400. I didn't have that amount that day...
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2.3
#1273225
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Western Dental - Cut my outer lip inside and out
Western Dental - Cut my outer lip inside and out
Western Dental - Cut my outer lip inside and out
I was at my dentist getting braces removed, when doctor started sawing off cement residue from teeth he complained to dental assistant how his saw thing was not tightening and kept slipping off, i am not sure if he changed it out since i had my eyes closed due to him...
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Anonymous
Elijah

If it leaves a scar, please consider seeking legal counsel.

Anonymous
Anonymous

You're kidding, right? That cut will not leave a scar. I had braces for 6 years and cuts like that were routine. It happens when dealing with sharp metal (braces) on your t...

1.0
#1088580
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I took my two sons for the free orthodontic consultation. We decided not to go for the Orthodontic Care and yet we were still charged for orthodontic products that we never received. After speaking to the office multiple times eventually Western Dental sent us to...
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h.kitchener
h.kitchener

Sounds like you caved and paid the collection agency. Big mistake. Never, ever pay for something you don't owe.

1.0
I didn't like
  • Robbed
  • Billing office
  • Very poor customer service
#1308525
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Western Dental - Bad experience

I went to Western Dental in Rancho Cucamonga. It took 4 hours. I got a root canal but they never put a cap on. It’s been a month. They claimed I needed many root canals. I am still without a cap. Joanna Trott
2.1
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#1341831
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Western Dental in Tracy, California - Worst of the worst

I have had my braces on for about 9 months, I can not stand western dental or their employees. Today i asked a simple question and the recipient, as always was rude beyond belief. I told them to take off my braces now. I will not be talked to like im a piece of garbage. I am wondering if I need to hire an attorney because I refuse to pay them the full amount. It is their fault I can't deal with them anymore. Does anyone have a lawsuit with them?
1.0
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#1367895
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I made appt though phone call. It was my first time with them, and because it is provided by my employer, I actually don’t have an ID card or anything. When I was in the office the front desk girl can’t locate my profile and asked if I want to pay all cash. So I called...
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#1348627
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In 2016 I visited Western Dental for an orthodontics consultation. I applied for a Care Credit line in order to see if I was approved, should I decide to move forward with Invisalign treatment. A few weeks later, I called to cancel and was told that I may be charged a...
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ApprehensiveChameleon
ApprehensiveChameleon

I have almost the identical story. The worst company I have ever dealt with! Did they ever figure it out?

1.0
#1289891
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I have spent the past 65 days trying to get a refund returned from Western Dental for double billing my bank and my credit union with out any success!!! When I finally get to speak with someone in the complaint department they transfer me to another department that...
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#1320727
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My experience with Western Dental was the absolute worse. They charged my insurance for work they didnt do. I needed 2 fillings, a deep cleaning and a partial made for 2 lower teeth. They said that they would have to make it 3 teeth and that I had to pay $700 up front...
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3.0
#1277717
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