Chico, California
1.0
Details
Customer service
Reliability
Staff
2 comments

Never give them your banking information so they can bill you each month for direct payment. Take advantage of their no interest but pay them each month.

Make sure when they bill your insurance you know what they are suppose to charge. They will try to get you to upgrade all of this stuff. But only go with the with what the insurance pays. The staff is trained on how to get you to upgrade your services.

Do not blame they staff for their behavior blame there corporate office that is how they train them. It is all about the money not the person. The have two doctors their 1 female 1 male the male doctor is a *** ***. I had a disagreement with him he got made because I did not bow down to him .

I think he is a camel jockey or could be white either way he is an ***. He talks *** in his little office, his time will come. Finish the work you have with them, and than tell them to *** off.

if you have to stay with western dental for what ever reason go to roseville office they are much better. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Product or Service Mentioned: Western Dental Dentistry Doctor.

Reason of review: not happy.

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Western_Dental_Services
#1161701

Thank you for taking the time to bring this to our attention. Feedback like this helps us to improve the care and experience we provide our patients.

We have passed your concerns onto the office manager and our Operations dept. Additionally, we would like to invite you to contact our SMRT Team, a group of individuals in the corporate office that have immediate access to resources, and can directly address specific concerns and issues.

Please call us at (855)779-7678, or if you prefer, email us at SMRT@westerndental.com.

Thank you again,

Patient Care Team

Anonymous
#1161291

THIS REVIEW IS ABOUT THE YUBA CITY, CALIFORNIA OFFICE NOT THE CHICO OFFICE. JUST WANTED TO CORRECT THAT BECAUSE I WROTE THE REVIEW. REMEMBER DO NOT BOW DOWN TO THE *** AT WESTERN DENTAL CALL THEIR CORPORATE OFFICE AND FILE A COMPLAINT IT WILL MAKE A DIFFERENCE BUT IT WILL TAKE TIME.