Anny was a little helpful at the beginning to get a positive review for herself, in a rather forceful manner, which explains the 5 star reviews they get by getting clients to write them on the spot, by being a bit sweet and forceful until people do so. Then, that was it I didn’t get much help after that.
They tried to con me into paying for services while denying me what my insurance already pays for. Also became quite rude and dismissive when I didn’t want to take their offers for pay services and when I just wanted to get what I should as in my insurance, something they refused as they denied me any further attention.
I left confused, feeling scammed, and in shock with that strange unexpected experience. A piece of advice: Avoid that place if you wish to have professional dental services and if you dislike being scammed and mistreated.
Product or Service Mentioned: Western Dental Customer Care.
Reason of review: Bad quality.
Western Dental Cons: Very rude, Scammers, Unnecessary procedures.