Not resolved

Walked into Western Dental a year-and-a-half ago because I found out that they accept insurance and I confirm that when I spoke with them on the phone I showed up to my appointment and I had told them that I had IEHP and the lady informed me that I'm not covered because I had IEHP when really I had medical for dental and medical for IEHP I'm upset on denti-cal part because they did not inform their members that they are part of the program and I'm upset with Western Dental part because they did not pull up my fence account insurance had I known all this a year-and-a-half ago my painful crowded teeth would have been fixed

Product or Service Mentioned: Western Dental Dental Braces.

Reason of review: Problems with payment.

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