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Contact Western Dental Customer Service

Western Dental Phone Numbers and Emails

Toll-Free Number:

  • (866) 319-9409
Call customer service

Headquarters:

  • (800) 579-3783
  • (800) 579-3873
  • (559) 363-4160

Western Dental Email:

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Western Dental Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Western Dental Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call Western Dental is 8663199409. 68% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 4 minutes.

  • People call Western Dental mainly because of request for information, refund, payments and charges.

View full overview ›

How to Contact Western Dental Customer Service?

Most Popular Number:

(866) 319-9409
Total calls: 152 Issues resolved: 8 Last call: Oct 21, 2025

You can reach the Western Dental customer service at 1-866-319-9409, no matter where you are currently located. If you need to contact headquarters, reach the company at 1-800-579-3783. An additional number to contact the Western Dental support is 1-559-363-4160.
Make sure to have all the necessary information ready before making the call. This will significantly speed up the assistance provided to you and make it more informative.

You can write a physical letter to the Western Dental corporate office at the address Western Dental Services, Inc., 530 South Main Street, Orange, California 92868. If needed,visit the Western Dental corporate office in person without sending a letter. Their customer support works well, and you can address most issues by contacting them through the email address customerservice@westerndental.com or by calling the provided phone numbers. You can also use the general web form available on the official website in the "Contact" section. It's essentially the same as sending an email, but in this case, your inquiry will be directed to a specific department within the corporation.

Western Dental phone number and other means of contacting customer support are available around the clock. You can not only file a complaint but also call the provided phone numbers for assistance completely free of charge. They promise to provide help as quickly as possible, regardless of the time. This does not apply to email messages or postal mail. These two methods are among the slowest for receiving responses. Use the phone number to get a relatively fast response and potential assistance if needed.

PissedConsumer Club

Contact Information

Western Dental Website:

Western Dental Help Center:

Corporate Office Address:

Western Dental Services, Inc.
530 South Main St.
Orange, California 92868
United States

Fax:

714-480-3001

Western Dental Rating Based on 278 Reviews

Rating details

1.4
more details
Customer service
Diversity of Products or Services
Website
Reliability

Rating stats

Rating trend

Summary of Western Dental Customer Service Calls

222 TOTAL
CALLS
04:25 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Western Dental?

Request for Information Question:

  • “I would like to know what time is my appointment”
  • “I missed my appointment July 8th I think and I am trying to get a new appointment”
  • “Implant information”

Payments and Charges Question:

  • “Billing”
  • “Payment”
  • “Make payments”

Product/ Service Question:

  • “I have a complaint”
  • Complaint
  • “Product purchase not working effectively”

Refund Question:

  • “Were is my refund”
  • “Refund”

Return/ Replace Question:

  • “Change location of dental office”
  • “Retainers replace”
  • “I would like to change my doctor my doctor is located in Jurupa Valley I called the office in Jurupa Valley this morning and they said they only have the one doctor I would like to change my doctor I'm dissatisfied with my doctor”

Staff Question:

  • “Customer service”
  • “Poor customer service”
  • “Collection service”

Activation/ Cancellation Question:

  • “To cancel appointment”
  • “For promo cancelled not being advised when the promo was going to end and could possibly be exempt from promo tho procedures already commenced I feel that I should still be in titled to the promo”
  • “Cancel an appt”

Employment Question:

  • “Payroll”
  • “Employment”
  • “Job medical assisting”

Shipping and Delivery Question:

  • “Delayed work on crowns that both need to be redone everytime I show up for appointments they reschedule”
  • “Did not receive the refund, after 6 weeks of waiting.”

Account Question:

  • “Change on my bank account need to update my auto pay”
  • “Account”

Cards Question:

  • “They kept my identification card”

Other Question:

  • “Meke app”
  • “I had implant surgery I’m in severe pain. I have seen three dentist they agree my pain come from the implant are two deep”
  • “To transfer all plans documents out of San Francisco ca USA to San Mateo ca USA”

Compare Western Dental Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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