Western Dental Contact Information

Toll-Free Number:

  • (866) 319-9409

Corporate Office:

  • (800) 579-3783

Customer Service:

  • (866) 319-9409

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Headquarters Address:

Western Dental Services, Inc.
530 South Main St.
Orange, California 92868
United States

Fax:

714-480-3001

Social Networks:

Summary of Western Dental Customer Service Calls

33 TOTAL CALLS
85% SUCCESSFUL CONNECTIONS
04:04 AVG CALL DURATION
22% ISSUES RESOLVED

Customers Contact Western Dental to Ask about:

Payments and Charges:

  • “Billing”
  • “To pay my bill”

Refund:

  • “Were is my refund”
  • “To check on status of my refund amount of $ 295.00”

Request for Information:

  • “Absolutely held up in dental chair 2:45 min before starting and even then asked to wait about every 15 min and other concerns”
  • “Find out how to pay a bill”

Staff:

  • “Poor customer service”

Other:

  • “Dentures”
  • “Was hung up on”
  • “Give address”

Western Dental Rating Stats

1.5 out of 5 stars
based on 215 reviews
See all 760 reviews reviews

Rating stats

  1. 138 reviews
  2. 54 reviews
  3. 14 reviews
  4. 3 reviews
  5. 6 reviews

Rating trend

About Western Dental

Top 5 Western Dental Products

Dental Braces, Dentures

Top 5 Likes about Western Dental

Receptionists, X-ray technicians, Fraud investigation done on the company as a hole, Company to be investgated for fraud, X-ray techs

Top 5 Dislikes about Western Dental

Taken advantage of, Very poor customer service, Poor customer service, Service, Robbed

Top 5 Related Companies

Brident Dental And Orthodontics

Summary

Dr. Robert F. Beauchamp is the founder of Western Dental. At the present time, Western Dental is one of the oldest and most experienced staff model dental health maintenance organizations in California, commonly known as an HMO. The company employs more than 560 licensed dentists, orthodontists, and specialists in more than 170 offices throughout California and Arizona.

Western Dental is also affiliated with a network of over 1,700 additional independent dentists in 1,400 more offices throughout California. Western Dental offers complete family dentistry and specialty services to over 90,000 patients each month. The company accepts DentiCal and private insurance. They provide convenient no interest payment plans and individual and group plans.

Western Dental reviews and complaints

Western Dental is ranked 394 out of 2632 in Hospitals, Clinics and Medical Centers category

Area Served

USA

Payment Methods

VISA

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Western Dental Stats

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Number of Calls

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