Contact Western Dental Customer Service
Western Dental Phone Numbers and Emails
Toll-Free Number:
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(866) 319-9409
Headquarters:
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(800) 579-3783
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(800) 579-3873
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(559) 363-4160
Western Dental Email:
Contact Information
Western Dental Website:
Western Dental Help Center:
Corporate Office Address:
Fax:
Summary of Western Dental Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Western Dental?
Request for Information Question:
- “To check on my payment plan”
- “To check for dental insurance”
- “To see what time is my appointment”
Payments and Charges Question:
- “Payment”
- “Make payments”
- “Make a $200 payment towards bill on my flex card then having balance charged on care credit card”
Refund Question:
- “Were is my refund”
- “Refund”
Activation/ Cancellation Question:
- “To cancel appointment”
- “For promo cancelled not being advised when the promo was going to end and could possibly be exempt from promo tho procedures already commenced I feel that I should still be in titled to the promo”
- “Cancel an appt”
Staff Question:
- “Poor customer service”
- “Collection service”
Employment Question:
- “Payroll”
- “Employment”
- “Job medical assisting”
Return/ Replace Question:
- “Retainers replace”
- “I would like to change my doctor my doctor is located in Jurupa Valley I called the office in Jurupa Valley this morning and they said they only have the one doctor I would like to change my doctor I'm dissatisfied with my doctor”
- “No one has been in at my location, calls not returned”
Account Question:
- “Account”
Cards Question:
- “They kept my identification card”
Product/ Service Question:
- “Product purchase not working effectively”
Shipping and Delivery Question:
- “Did not receive the refund, after 6 weeks of waiting.”
Other Question:
- “Braces”
- “My temp crown fell out while rinsing”
- “Conserned”
About
Dr. Robert F. Beauchamp is the founder of Western Dental. At the present time, Western Dental is one of the oldest and most experienced staff model dental health maintenance organizations in California, commonly known as an HMO. The company employs more than 560 licensed dentists, orthodontists, and specialists in more than 170 offices throughout California and Arizona.
Western Dental is also affiliated with a network of over 1,700 additional independent dentists in 1,400 more offices throughout California. Western Dental offers complete family dentistry and specialty services to over 90,000 patients each month. The company accepts DentiCal and private insurance. They provide convenient no interest payment plans and individual and group plans.
Western Dental is ranked 90 out of 294 in Dentistry category
USA
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