Contact Information

Western Dental Phone Numbers

Toll-Free Number:

  • (866) 319-9409

Corporate Office:

  • (800) 579-3783

Customer Service:

  • (866) 319-9409
  • (800) 579-3873
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Corporate Office Address:

Western Dental Services, Inc.
530 South Main St.
Orange, California 92868
United States

Fax:

714-480-3001

Help in Social Networks:

Summary of Western Dental Customer Service Calls

71 TOTAL
CALLS
51% SUCCESSFUL
CONNECTIONS
04:20 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Western Dental to Ask about:

Payments and Charges Question:

  • “Payment”
  • “About my billibg statement”
  • “Billing”

Refund Question:

  • “Refund”
  • “Were is my refund” , Review # 1380051
  • “To check on status of my refund amount of $ 295.00” , Review # 1239186

Staff Question:

  • “Poor customer service”
  • “Collection service”

Activation/ Cancellation Question:

  • “Cancel an appt”
  • “They've been cancelling my daughter's appointment since Dec 18th to get her fillings done and I was already charged for the fee.”

Request for Information Question:

  • “Absolutely held up in dental chair 2:45 min before starting and even then asked to wait about every 15 min and other concerns”
  • “Find out how to pay a bill”

Employment Question:

  • “Job medical assisting”

Return/ Replace Question:

  • “No one has been in at my location, calls not returned” , Review # 1507608

Other Question:

  • “I would like to change my doctor my doctor is located in Jurupa Valley I called the office in Jurupa Valley this morning and they said they only have the one doctor I would like to change my doctor I'm dissatisfied with my doctor”
  • “Where they transferred my stuff”
  • “Bad toothache on my right side”

Western Dental Rating Stats

1.6 out of 5 stars
based on 224 reviews
See all 789 reviews

Rating trend

About

Western Dental Terms of Service
Please take a few minutes to review these Terms and Conditions. The User's use of this website constitutes The Customer's agreement to follow these rules and to be bound by them. If The Client of Western Dental do not agree with any of these Terms and Conditions, do not use this website. Western Dental Services, Inc. reserves the right to update, revise, supplement or modify this website, including these Terms and Conditions, at any time without notice to The User of company services The Company may also make improvements and/or changes in services and/or products described on this website or add new features at any time without notice to The User of Website The Company encourage The Client of Western Dental to review these Terms and Conditions whenever The Customer use this website. The Customer's continued use of this website will constitute The Client's agreement to follow and be bound by the Terms and Conditions as they may be revised.
Western Dental Privacy Policy
PLEASE REVIEW IT CAREFULLY. This Notice applies to the information and records Website have about The Customer's health, health status, and the health care and services The User of Website receive at a Western Dental office or through Western Dental's dental HMO. www.westerndental.com are required by applicable federal and state law to maintain the privacy of The Client's health information. www.westerndental.com are also required to give The Client this Notice about Western Dental's' privacy practices, Company's legal duties, and The Customer's rights concerning The User's health information. Website must follow the privacy practices that are described in this Notice while it is in effect. Western Dental Services, Inc. Western Dental may use and disclose The Client's health information to provide The Customer with medical treatment or services. www.westerndental.com may also disclose The Customer's health information to other providers involved in The User's care. For example, The User's doctor may be performing a tooth extraction and may need to know if The Customer have other health problems that could complicate The Customer's treatment.
Top Western Dental Services

Dental Service, Tooth Extraction, Dental Cleaning

Top Western Dental Products

Dental Braces, Dentures

Western Dental Pros and Cons

Pros: Receptionists, X-ray technicians, Very unprofessional, Very little, Fraud investigation done on the company as a hole

Cons: Taken advantage of, Very poor customer service, Poor customer service, Service, Robbed

Related Companies

Brident Dental And Orthodontics

Summary

Dr. Robert F. Beauchamp is the founder of Western Dental. At the present time, Western Dental is one of the oldest and most experienced staff model dental health maintenance organizations in California, commonly known as an HMO. The company employs more than 560 licensed dentists, orthodontists, and specialists in more than 170 offices throughout California and Arizona.

Western Dental is also affiliated with a network of over 1,700 additional independent dentists in 1,400 more offices throughout California. Western Dental offers complete family dentistry and specialty services to over 90,000 patients each month. The company accepts DentiCal and private insurance. They provide convenient no interest payment plans and individual and group plans.

Western Dental reviews and complaints

Western Dental is ranked 74 out of 459 in Dentistry category

Area Served

USA

Payment Methods

VISA

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