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This place PERMANENTLY BUTCHERED my tooth, which resulted in me having to seek out the care of an endodontist to permorm a costly, painful, time consuming root canal procedure and dental crowning, which ended up costing me a total of $3000.00 and months of pain and...
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Anonymous
Anon

I would also like to join. I was told I needed braces for a max of 18 months. Two years later I was still going in for tightenings. I was in high school at the time but when m...

Anonymous
Anonymous

Paid off my bull after a year they said i owe money

#355911
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You know there's something wrong with this place and I just can't place my finger on it other than the book too many appointments and they never finish one job at any one appointment and they always take new x-rays of your entire mouth even though you just had some...
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Anonymous
Anonymous

LOL! You are on Denti-Cal (welfare) with its low fees and you are complaining about the level of service you receive. No honest, competent dentist can treat patients humanely ...

Anonymous
thomas west

yes,yes it is if you ever use them you will feel the same so be warned.

3.0
I liked
  • Bathrooms were clean
  • Dentists
  • Cleanliness was good
I didn't like
  • Very poor customer service
  • Waiting in the chair for over an hour to get help
  • Three weeks and no call back
#1252487
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Western Dental - Charged me for stuff I didn’t even get

They charged me over 1500 for stuff I never recieved from them I have 2 insurances which covered A CLEANING, xrays and exam (looked in my mouth only) which is all I got and I keep getting billed for all this other stuff I never got from them. Never was treated for anything else.
1.1
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I didn't like
  • Assuming
  • Having sign papers in a rush
  • Billing practices and cusomer services
#1380809
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Went in early this year for regular cleaning, A spanish speaking dentist came to do the cleaning, assisted by young teen barely out of high school to interpret for him, the kid could hardley communicate himself, After about five minutes dentist spoke a few words to the...
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2.0
#1368663
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Western Dental - Were is my refund

I want to know were my refund is? I have been waiting sense Jully. The office manager for Antioch, CA Sycamore office has been telling me for almost two months that he will have it done "today" and it's never done! You owe me $710
1.0
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#1380051
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Western Dental - Bad service

I went in for my appointment and when i checked in they told me it was moved for two weekes later. I asked why they didnt call me and they couldn't give me an answer nor apologize for the inconvenience. I was extremely frustrated because my husband and i lost time off work today and they didn't even ask if the new date was fine.
1.0
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#1356302
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In 2015 I had root canal and special snap-on's created. I was charged for the whole process, but later when I got a statement of what I had done, there was a $601 credit balance. When I returned in 2018 for more work, the credit balance was gone and I was told "good...
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#1337173
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I took my two sons for the free orthodontic consultation. We decided not to go for the Orthodontic Care and yet we were still charged for orthodontic products that we never received. After speaking to the office multiple times eventually Western Dental sent us to...
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h.kitchener
h.kitchener

Sounds like you caved and paid the collection agency. Big mistake. Never, ever pay for something you don't owe.

1.0
I didn't like
  • Very poor customer service
  • Robbed
  • Billing office
#1308525
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I have had my braces on for about 9 months, I can not stand western dental or their employees. Today i asked a simple question and the recipient, as always was rude beyond belief. I told them to take off my braces now. I will not be talked to like im a piece of...
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1.0
#1367895
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Contact Western Dental

Mailing Address:
Western Dental Services, Inc.
530 South Main St.
Orange, California 92868
United States
Phone:
(866) 319-9409
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Western Dental - Cut my outer lip inside and out
Western Dental - Cut my outer lip inside and out
Western Dental - Cut my outer lip inside and out
I was at my dentist getting braces removed, when doctor started sawing off cement residue from teeth he complained to dental assistant how his saw thing was not tightening and kept slipping off, i am not sure if he changed it out since i had my eyes closed due to him...
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Anonymous
Elijah

If it leaves a scar, please consider seeking legal counsel.

Anonymous
Anonymous

You're kidding, right? That cut will not leave a scar. I had braces for 6 years and cuts like that were routine. It happens when dealing with sharp metal (braces) on your t...

1.0
#1088580
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