Frisco, Texas
Not resolved
1 comment

I had two crowns done in 2011 by western dental on east broadway in Tucson AZ. It took them three tries to get the crown to seat right.

I started having severe jaw pain, went in and just had to have a root canal done on one of the two crowns, when they removed the crown the tooth had decay under the crown. The dentist told me they either didn't remove all the decay or the crown was contaminated before it was installed.

Cost me almost $2000 for the root canal and a new crown. Western Dental needs to be held responsible for their mistakes!!!!!

Product or Service Mentioned: Western Dental Dental Crown Service.

Reason of review: Damaged or defective.

Monetary Loss: $1800.

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Western Dental is committed to providing high-quality clinical care, and we take very seriously any complaints regarding one of our offices. In this instance, we are conducting a full review to determine what occurred, and we will follow up directly with the family.

If you would like to contact us directly, we invite you to call (855)779-7678 or email me, Mayra N. at


Mayra N.

Social Media Response Team