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Western Dental - Below acceptable

How do u have a 8am appointment and an hour later you are still waiting to be treated? Staff is unfriendly and seem to just go throught the motions as they do their job. Sad. I will take my insurance money elsewhere where tjey at least pretend to care.
1.2
Details
Additional Fees
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1207260
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Walked into Western Dental a year-and-a-half ago because I found out that they accept insurance and I confirm that when I spoke with them on the phone I showed up to my appointment and I had told them that I had IEHP and the lady informed me that I'm not covered...
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#1201774
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My husband has been a patient for 3 months, and he pays as he goes. He was given the option to pay as he goes or all up front with a 10% discount. He chose to pay as he went, and has paid each time. Within 30 days of beginning the "Western Dental" adventure the...
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#1191918
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I am over 65 years old. I have Dental Insurance Coverage through my husband Military service. I signed a contract in the Merced CA Western Dental agreeing to pay a monthly payment (auto withdrawal from or bank account). Yet I am getting 2 to 3 calls daily from Western...
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1.3
I didn't like
  • Refused to give me a copy of contract auto payment
#1161631
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STARTED TREATMENT IN ONE STATE -TALK OFFICE MANGER IN CA ABOUT HAVE THE RECORDS CHANGED TO AZ STATED FOR CONTINUED TREATMENT TALK AZ OFFICE MANGER IN OCT WHEN I WENT IN PERSON FILLED OUT PAPER WORK WITH MY CORRECT LAST NAME AND MAILING ADDRESS LAST NAME WENT UNDER...
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#1205927
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Western Dental - Faulty Dental Work
Western Dental - Faulty Dental Work
Western Dental Installed a hideous fixed bridge which is cracked and hideous. Hideous, hideous, hideous. I left the office with the porcelain cracked. I was so traumatized, I never came back. This work is criminal. I have been traumatized forever. The only reason I...
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Anonymous
Anonymous

Hideous. Hideous. Hideous.But traumatized forever ? Toughen up and do something about this.

Anonymous
Anonymous

Lance is on welfare too he's just jealous because his wife swallowed his teeth during a horrid kiss.

#1037272
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went back to western dental only to find out they do not guarantee dentures. They said probably from fit. wants 5000 to replace. or 360 to send to another place to mend 7-10 working days. how can any one go without teeth for that amount of time. i have a medical...
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3.0
I liked
  • Staff was nice
#1174868
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Refused to honor dental pan. Stole $131 dental plan payment from me. Cruel, deceiptful, dishonest business that preys on those needing them most. Demanding hundreds of dollars in payments, plus late fee for work the refused to do and has been done elsewhere. Daily...
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1.0
#1192204
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PAID OFF BILL IN JULY 2017 RECEIVED A STATEMENT dated 11/29/17 that I OWE 212.00 Sent EMAIL with ATTACHMENT proof of receipts received from WESTERN DENTAL located in San Jose CA CAMDEN Ave location. ALSO VISITED and spoke with ACCOUNTING MANAGER Erica she made copies...
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1.0
I didn't like
  • Customer service by erica being ignored
#1149106
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Western Dental messed up my first denture, making me look like a vampire! I contacted this website to complain and someone contacted me from this website, I told them my situation and they contacted the office where I had my dental work done and they made a new denture...
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1.7
#1147566
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