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1.6 Based on 134 reviews
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  • Customers like
    • Receptionists 2
    • X-ray technicians 1
    • X-ray techs 1
  • Customers don't like
    • Taken advantage of 8
    • Being mislead 7
    • Service 6

I have moved and been trying to make an appointment with the new location I've moved too for a band changechange but they denied to see me. Because they said they want my paperworks tranferred first. I tried for almost three months to contact the western dental that i used to go too but they did nothinf on transferring my paperworks. About 4 months later, they finally transferrred it to the new location but sadly, when i went to my first... Read more

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I went to WD to and had the worst dental experience of my life. I had two root canals and a crown lengthening procedure. I had over 15 appointments and they still could not fix the problem, and I remain with two crowns that are temp glued in and one of them does not fit at all, it was jam forced into a space too small and does not match the color of my teeth, and I cannot chew on my left side. Not only are they dangerously unskilled to be doing... Read more

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I called at 6:20 in regards to one of my brackets not being tightly on and if I could talk about moving up my appointment. The lady on the phone was very rude saying the Orthodontist side was closed. I would appreciate having been there for about 2 years and a half to be given the right customer service since my parents are paying a large amount to have my braces on. If they don't know how to properly answer the phone and be of helpful service... Read more

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Westeren Dental is still miss billing me under the wrong Insuance codes, to add money to their pockets. After three months of them promising me a refund for the billing error, I diputed the charge with visa. Western Dential felled to responded to them. Visa credited back the $258.00 to my card. Now 5 months later I have been placed in collections for the $258.00 plus they are adding $35.00 a month to the bill. I have mailed I have gone in to the... Read more

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unprofressional very rude to patients i regret going to them the receptionist are very very rude and plus a doctor denied to see a girl because she felt like it at Delano California western dental!!!!!

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Western detail in escondido,ca is not the place to be got my teeth pulled aug10, 2016 they didnt numb me right. On Aug 31,20916 they pulled another one i felt it all they didnt listen when I told him to numb me he's relpy was its almost out seriously then today before work i get a filling done not one but two and the doctor tells me as im leave oh i didnt finish your top fill excuse me not i have another appointment for that i thought they... Read more

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My baby girl was only 4 years old and in western dental said she had 1 cavitie in the middle front teeth and they don't talk to you or explain to you what the procedure is going to be about. I said what happening? They said she needs a filling? I don't want silver so he had to put 4 fake little front teeth. Well she got an infection because he did a poorly job! He's the only doctor that travels around Fresno Ca. He's a very rude, unprofessional,... Read more

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My adult son on SSI went in and was told he had a infection in his gums that would cost approximately $800 + 2 crowns. I have estimate on paper he was given and he was encouraged to get it on finance. That would have been $$$$ because th estimate was appr. $4000. The big problem is that when I saw this, I took him to another dentist- REPUTABLE. He had no infection through his gums requiring treatment, 1 crown and some fillings. This is... Read more

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I phoned Western Dental on 07/05/2016 for emergency appointments for myself and my associate, Donald Davey, as we both need Oral Surgery and are in alot of pain. Appts. were made for 07/06/2016 at 4100 El Camino Real, S.M. Ca. We both filled out new patient packets, Donald was given X-Rays and an exam. I was told because I did not yet have my Medi-Cal card I would need to bring my Social Security Card. Donalds first round of oral surgery sched.... Read more

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I went to the Vacaville, CA location in extreme pain due to 4 teeth that are infected and cracked to the nerve. I went to another dentist several weeks ago who prescribed me some antibiotics and motrin.; however she told me that she did not feel comfortable extracting my teeth. So yesterday when i went into Western Dental, the dentist told me that the specialist who extracts teeth won't be in until August 31st. I informed him that the... Read more

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