filters
state:
Show
city:
Show
product:
Show
December 15, 2017 Daniel D.Crowley, CEO Bill Dembereckyj. CFO John Lucas, Chief Dental Officer Lisa Dawe, COO Jeffrey Miller, General Counsel Premier Dental Holdings, Inc. dba Western Dental Services, Inc. Corporate Office 530 South Main Street Orange, California...
Read more
#1149880
Reply to reviews
PAID OFF BILL IN JULY 2017 RECEIVED A STATEMENT dated 11/29/17 that I OWE 212.00 Sent EMAIL with ATTACHMENT proof of receipts received from WESTERN DENTAL located in San Jose CA CAMDEN Ave location. ALSO VISITED and spoke with ACCOUNTING MANAGER Erica she made copies...
Read more
1.0
I didn't like
  • Customer service by erica being ignored
#1149106
Reply to reviews
Western Dental messed up my first denture, making me look like a vampire! I contacted this website to complain and someone contacted me from this website, I told them my situation and they contacted the office where I had my dental work done and they made a new denture...
Read more
1.7
#1147566
Reply to reviews

Western Dental - Had a tooth removed

Western Dental
#1137360
I went in to western dental in mar vista. The dentist started giving me injections to get me numb. Well the dentist stuck me twice in the upper lip with the needle. Then he blamed me for moving. Trust me I didn't move I was to nervous and here he wa talking and waving his hands and that is when he stuck me twice. I'm lucky it wasn't my eye..
Comment
Show

Western Dental - NOT APPLYING MY PAYMENTS

Western Dental
#1130649
1.1
Details
The lead manager @ corporate has to be the absolute stupidest person I have ever spoke with his name is ALFONSO ZEPEDA! I have proof of a $700 payment for my daughter on braves and this idiot is saying I never paid even though, mind you I have a credit card statement proven other wise. now they don’t want to credit my account of payment
Comment
Show
Additional Fees
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money

Western Dental - WOW!!!! BEST experience evetever

Western Dental
#1113126
5.0
Details
I was so scared of the drill. I had bad experiences with being hurt in by other Dentist with the drill. When Dr. Marshall and assistant Jo-Ann approached me there was a sense of calmness go thru my chair. I knew i was in great company. I never felt the drill as a matter of fact the experience was as calming as a massage to me. Thank you Escondido Western Dental. Sincerely, Gina Dennison
Comment
Show
Additional Fees
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Western Dental - Not prophatinal

Western Dental
#1098642
They just wanted to make money,not caring about the patient ,specially for people with special need.such a shame.i make dure they get an official complain.
Comment
Show
I took my daughter in, they called Anthem and supposedly got pre approval on her work, quoted me a price. Then Anthem sent benefits letter, nothing was covered, western dental lied about all benefits. Then to make matters worse they kept two of my credit cards on file-...
Read more
Anonymous
Sherry

I had my teeth extracted I was asked to come back 2 weeks later for a fallow up Check up. That was on Nov 7th. When I arrived at 10:30am I was told there was a 2 hour wait. I ...

chuckshamburgers_24
chuckshamburgers_24

Interested in lawsuit due to fraud and scamming customers. Lying about what insurance covers and out of packet pushing customers to get work done promising affordable quality ...

1.4
I liked
  • Very unprofessional
I didn't like
  • Poor customer service by the office staff
  • Lied about what my insurance company said it would cover
  • Being mislead
#1117979
Reply to reviews
Went in to get my teeth checked. I was asked if i was on any medication. They never asked the names of my medications and why i was taking them for ( 3 different types of epileptic seizures) I was told i needed all my teeth pulled. They said i needed dentures. They...
Read more
1.0
#1114022
Reply to reviews
Western Dental - Cut my outer lip inside and out
Western Dental - Cut my outer lip inside and out
Western Dental - Cut my outer lip inside and out
I was at my dentist getting braces removed, when doctor started sawing off cement residue from teeth he complained to dental assistant how his saw thing was not tightening and kept slipping off, i am not sure if he changed it out since i had my eyes closed due to him...
Read more
Anonymous
Elijah

If it leaves a scar, please consider seeking legal counsel.

Anonymous
Anonymous

You're kidding, right? That cut will not leave a scar. I had braces for 6 years and cuts like that were routine. It happens when dealing with sharp metal (braces) on your t...

1.0
#1088580
Reply to reviews
Most of their dentists are educated outside the U.S. and get to work here because they see a bunch of medicaid. The whole business model is to up sell the patient and convince you to get financing. The top of the company pushes the dentists and staff to push as much on...
Read more
Anonymous
sdm

I was getting dental implants put in but have not went back because I am too afraid of finishing the wrk. I Its hard to get me numb so I feel everything. They gave me gas an...

Anonymous
Dental Advocate

Good advice. But to be clear, almost all clinics pay their dentists and hygienists on commission.At least a dentist who owns a clinic won't order employee dentists to break st...

#1082971
Reply to reviews
My son, daughter, and myself have all had bad experiences with their treatment plans. Unfortunately, I signed an orthodontic contract for my son before I figured out how terrible they are. Regarding my son and the current situation: He had a tooth that needed to be...
Read more
1.0
I liked
  • Original treatment plans
I didn't like
  • Poor customer service
  • Them changing the treatment plans
  • Being duped
#1077365
Reply to reviews
Im a minister,& a senior Help !!!!!Western Dental sent me 1 bill , i paid the requested payment . I did not receive another bill for. 6 months , i called to make a payment & inquire about my balance and was told that I had 5 months of latr fees. They manipulated me ,...
Read more
Anonymous
88Jaguar53

I thank all of you for your help and suggestions.The issue is not yet resolved

Anonymous
Anonymous

your senior it is against the law for them to exploit you you can sew them under the law code section 368 tell them you are a victim of financial exploitationplease help

1.7
#1066623
Reply to reviews
You are just a money machine to them, 1300.00 dollars to have a tooth pulled and a deep cleaning and one filling. The first appointment was at 9 am and left there at 3pm. First thing they had me do is sign my life away, second thing was to do half of the deep cleaning,...
Read more
#1065404
Reply to reviews