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I took my daughter in, they called Anthem and supposedly got pre approval on her work, quoted me a price. Then Anthem sent benefits letter, nothing was covered, western dental lied about all benefits. Then to make matters worse they kept two of my credit cards on file-...
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1.4
I liked
  • Very unprofessional
I didn't like
  • Poor customer service by the office staff
#1117979
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Went in to get my teeth checked. I was asked if i was on any medication. They never asked the names of my medications and why i was taking them for ( 3 different types of epileptic seizures) I was told i needed all my teeth pulled. They said i needed dentures. They...
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1.0
#1114022
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Western Dental - Cut my outer lip inside and out
Western Dental - Cut my outer lip inside and out
Western Dental - Cut my outer lip inside and out
I was at my dentist getting braces removed, when doctor started sawing off cement residue from teeth he complained to dental assistant how his saw thing was not tightening and kept slipping off, i am not sure if he changed it out since i had my eyes closed due to him...
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Anonymous
Elijah

If it leaves a scar, please consider seeking legal counsel.

Anonymous
Anonymous

You're kidding, right? That cut will not leave a scar. I had braces for 6 years and cuts like that were routine. It happens when dealing with sharp metal (braces) on your t...

1.0
#1088580
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Western Dental - WOW!!!! BEST experience evetever

Western Dental
#1113126
5.0
Details
I was so scared of the drill. I had bad experiences with being hurt in by other Dentist with the drill. When Dr. Marshall and assistant Jo-Ann approached me there was a sense of calmness go thru my chair. I knew i was in great company. I never felt the drill as a matter of fact the experience was as calming as a massage to me. Thank you Escondido Western Dental. Sincerely, Gina Dennison
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Western Dental - Not prophatinal

Western Dental
#1098642
They just wanted to make money,not caring about the patient ,specially for people with special need.such a shame.i make dure they get an official complain.
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Western Dental - Disabled Vet

Western Dental
#1093995
2.3
Details
Went in to see about 4 inplants was told to come back and see the implant dentist ok Came back twice to see him/her but because they have no supervision i just sat around. Called supervisor at 209-527-3000 ex. 6 was told he would fix everything. But didnt do anything
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Western Dental - Cleaning

Western Dental
#1087296
1.5
Details
My Daughter Went To Western Dental To Get A Check Up, So They Her , Before They Can Do Anything, She Will Need A Deep Cleaning, She Said Ok, Had The Nerve To Say $1200 Dollars ???????? What The Heck So, My Daughter Was Ok To , But Not For$1200, So Now They Won't See Her At All, Or Do Anything To Her, Until She Comes Up With $1200, Is This Real
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Most of their dentists are educated outside the U.S. and get to work here because they see a bunch of medicaid. The whole business model is to up sell the patient and convince you to get financing. The top of the company pushes the dentists and staff to push as much on...
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Anonymous
sdm

I was getting dental implants put in but have not went back because I am too afraid of finishing the wrk. I Its hard to get me numb so I feel everything. They gave me gas an...

Anonymous
Dental Advocate

Good advice. But to be clear, almost all clinics pay their dentists and hygienists on commission.At least a dentist who owns a clinic won't order employee dentists to break st...

#1082971
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My son, daughter, and myself have all had bad experiences with their treatment plans. Unfortunately, I signed an orthodontic contract for my son before I figured out how terrible they are. Regarding my son and the current situation: He had a tooth that needed to be...
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1.0
I liked
  • Original treatment plans
I didn't like
  • Poor customer service
  • Them changing the treatment plans
  • Being duped
#1077365
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Im a minister,& a senior Help !!!!!Western Dental sent me 1 bill , i paid the requested payment . I did not receive another bill for. 6 months , i called to make a payment & inquire about my balance and was told that I had 5 months of latr fees. They manipulated me ,...
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Anonymous
88Jaguar53

I thank all of you for your help and suggestions.The issue is not yet resolved

Anonymous
Anonymous

your senior it is against the law for them to exploit you you can sew them under the law code section 368 tell them you are a victim of financial exploitationplease help

1.7
#1066623
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You are just a money machine to them, 1300.00 dollars to have a tooth pulled and a deep cleaning and one filling. The first appointment was at 9 am and left there at 3pm. First thing they had me do is sign my life away, second thing was to do half of the deep cleaning,...
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#1065404
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Went to Western Dental for a consultation. They did a full set of xrays and set up an appointment for a couple of extractions and needed dental work. While I waited in the chair for the dentist to come in and start the work, I was handed a release form to sign....
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1.6
I liked
  • Receptionists
I didn't like
  • Treatment
#1063547
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I have no records, this happened in 2006 in Las Vegas, Nv. They Dr. Said I need to have this molar shaved down cause the 2 cavities that are filled on that tooth will get more rotted she showed me the X-ray. I didn't now what she was showing me, so I signed the paper I...
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1.0
I didn't like
  • Aweful the worst dentist ever
#1063536
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Paid $500.00 day of service. Paid 141.00 two weeks later. I asked to be billed for remaining $141.00 in two weeks. They agreed. Instead they took out the last payment three days later instead of the two weeks. so I had an unexpected double payment. I never received any...
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#1049187
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