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I recently knocked a small piece of an old filling out & since I only have Medi-Cal, I made an appointment at the W.D near my home. The dentist who saw me spoke with a very heavy middle eastern accent, & I could barely understand her. They took full mouth x-rays, & gave me an estimate of *work needed immediately* which totaled $7098 out of pocket. I'm disabled & on a very limited income, theres no way I could afford that! My ex husband took me...
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#1013260
Three days ago I went to Western Dental because of severe pain in my upper right molar. The dentist told me it would have to be extracted because of infection in my gum and bone loss and that I should have an implant put in. I cannot afford an implant so I asked if antibiotics would ease the pain until I could afford an implant. The dentist spoke very fast with a thick accent and I misunderstood what he said he was going to do. I thought I was...
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Anonymous

Anonymous Find a University with a Dental School - they will give you good care, may accept your insurance (NYU Dental School takes Medicaid and other plans) and may be willing to give ...

#1010894
western dental in san francisco CA i had my mother to do her denture her age that time 71 years old and i was clear to western dental staff that my mother old and doesnt speak english and please if there is anything you need let us know and i put my name and my sister name and we paid $2000.00 and my mother and my sister kept going to the clinic again and gain because the denture keep hurting my mother mouth and one day my mother went by her...
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1.0
I liked
  • Bad real bad
  • Company to be investgated for fraud
  • Fraud investigation done on the company as a hole
I didn't like
  • Poor customer service
  • Treatment
#1010106

Short Review for February 21, 2017

#1011703
Waited a week for my child's appointment two hours before the scheduled time they call and canceled. I tried explaining I took the day off work for this and they didn't care. Very inconvenient very rude western dental on main st
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Western Dental Customer Care Review

#1004421
1.9
Unhelpful, unprofessional, made me feel as if i was a bother than a client. Didnt explain post care or anything else.
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Western Dental Dental Service Review

#990263
3.0
I cancel my contract because I change my mind on getting all that dental work done.And they was taking money every month out of my account. So I just want refunded back to me the money they took out and I didn't have the work done.Thanks I will be visiting your office on ming in person.
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Short Review for January 12, 2017, pc_service

#989970
1.9
I had my appointment at 11:30 and I have more then 30 minutes waiting
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STAY AWAY FROM THIS PLACE! I went in to have a cap replaced which had come off. I walked out with over $5,000 worth of work. Luckily my insurance covered a majority of it, however, they made me believe that I had a mouthful of cavities. After all was said and done, they said I had only one tiny cavity. They first presented me with an estimate that my share of cost would be approximately $200, which I thought I could handle. Then they came back...
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1.0
#1009806
Went to Western Dental in Redding, Ca and was told they would do this awesome job on teeth extraction and dentures. Had my teeth extracted in November 2014. The last 3 teeth I told the dentist I was feeling pain and she extracted those teeth anyway. They did not do a *** for the dentures they made and stuffed them in my mouth. After several months of driving 300 miles round trip I was told I needed to see a specialist. I said I thought you...
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Western_Dental_Services

Western_Dental_Services Out of respect for your privacy and HIPAA regulations, we cannot discuss specifics of your visit in this public forum. However if you would like to discuss your experience fur...

1.0
I didn't like
  • Place is a mouth factory with no regard to customer comfort
#1005373
They told me checking to see if I get approved for loan wouldn't affect my credit and sure enough they ran it to 2 different creditors and it showed up as 2 hard inquiries still waiting for versha from 162west72nd street NYC office to call me back. I'm waiting to see if I get credited the 50$ keep your appt fee is placed back on my card. Said I was approved for 8000$ but wanted to split the grant the way he wanted to.
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Western_Dental_Services

Western_Dental_Services We are very sorry to hear that your experience did not meet your expectations, and apologize for any inconvenience. Out of respect for your privacy and HIPAA regulations, we c...

1.4
#1000011
the lady I spoke to was rude from the start. then it got worse when I would not give her my social security number. then she asked me if any of my family would like to schedule and appointment. I said are you reading this from the computer because that was a *** question. she said don't call me ***. I said your not listening to me I called the question ***. then she confirmed my appointment and hung up on me when I tried to explain I did not...
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Western_Dental_Services

Western_Dental_Services Thank you for taking the time to bring this to our attention. Please accept our apology for the difficulties you experienced. Please contact our SMRT team right away at (855)7...

1.4
#992233
I make a appointment 9am norm cleaning but office said i don't need it. I wait for 10am for appointment but finally start at 11am for x ray and now waiting for 12pm get inside for sit and wait there for almost an hour lady come over said I need my teeth extract but i said no but i had deep cleaning, I said ok, hand me the paper I sign it. I thought my insurance would cover it since it only deep cleaning. Big mistake the insurance did not cover...
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Western_Dental_Services

Western_Dental_Services Please accept our apology for the difficulties you experienced. Please contact our SMRT team right away at (855)779-7678, or email us at SMRT@westerndental.com so we can addre...

1.0
I didn't like
  • Local office not helpful
#984000
I had the oral surgeon I had through Western Dental when they broke off my several of my bottom teeth, leaving the nerves of the teeth exposed, which they were supposed to extract them. In fact, the oral surgeon was supposed to extract my teeth so that I could get a full denture plate on my bottom set of teeth. Nevertheless, he did not extraction them he broke them off above the gum line exposing the nerves inside of my teeth and left them that...
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1.0
I liked
  • Company to be investgated for fraud
I didn't like
  • Being duped
  • Overall very bad service how uncaring they are
#976516
Called the Modesto office to make 2 appointments for my daughter. He wasn't understanding she needed 2 separate appts. I asked 4 times to please let me talk to someone else. He simply wouldn't. After 20 minutes of him not getting it, or putting someone else on the phone I said, "So you won't let me talk to someone else?" He didn't answer me. I hung up. I got a call back 3 hrs later. Woman is aggressive right of. I tell her I need 2 appts. She...
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Western_Dental_Services

Western_Dental_Services Thank you very much for taking the time to leave us with a review. We are very sorry your experience with Western Dental did not meet your expectations and apologize for any f...

3.0
I didn't like
  • Rude comments and unprofessional staff
#976381