Western Dental Complaints and Reviews

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Western Dental
Main address: 530 South Main St. 92868 Orange CA
1-800-57-WESTERN, 714-480-3000 (main office), 714-480-3001, corporate@westerndental.com
  • 364+12 mobile complaints
  • $250K claimed losses
  • $656 average
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I have complaint of there customer service of there 75th ave and Thomas rd centerI got a call 30 min befor my appointment need to cancel my appointment then 10 min later and say there air condition has gone and want to know if I still want 2 keep my appointment 10 min befor my appointment bad customer services Add comment

Staff very unethical and their billing system so erroneous. They try to charge more than the quote is. If, you try to call them to the billing line they won't answer neither they give the option to leave a massage. Add comment

  • Jul 16
  • Dental Services
  • Fresno, California
  • Rude Customer Service
  • 2
  • 21

First off Dr. Moattar was so rude that I felt I had to defend the girl that was assisting him. When I told him (very calmly) that there was no reason to treat staff that way, he said "you are not to talk to me and I refuse to continue with this consultation" and actually walked out of the appointment and then another Doctor had to come and finish. I had a terrible tooth ache and they... Read more

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  • Jul 11
  • Dental Services
  • Fair Oaks, California
  • Dental Appointment
  • 1
  • 16

Went to Western Dental in Fairfield, CA for my daughter's first dental check up. We had a long wait in the waiting room as I heard various complaints from recent patients. One patient got a filling and the dentist cracked her tooth. Another patient just entered the parking lot when their freshly done tooth fell out. The dentist my daughter got didn't have any experience working with children.... Read more

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My son appointment was @12 I'm still waiting for him it is now 3:17 . The employees in front are rude . Add comment

  • Jul 03
  • Dental Services
  • Lomita, California
  • Customer Service Abuse
  • 1
  • 24

i was responsible for my relative's account but, a manager at western dental I at Lomita office did not consult with me about dental works then when i asked him that i am the one who is responsible for the patient's account so why he did not ask me before they do the works. then he was very rude to me and he refused to talked to me. & when i tried to talk to him closely, he told me " Do... Read more

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  • Jul 01
  • Dental Services
  • Petersburg, Virginia
  • Dental Service
  • 1
  • 11

My son had appt at 12. They took him back. At 2 i went back to see what was going on. They had not even started working on him. When they did numb his mouth. It was almost 45 mins before they started doing his filings. By the time he was done it was 3:20 and they don't do all his work. He was to come back so we can do this all over again. This is crazy for somebody to have to sit in a office... Read more

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  • Jun 29
  • Dental Services
  • Medical Treatment
  • 2
  • 24

I went to have 2 extractions done and this wasn't my first time either. First of all I have Medical insurance but that shouldn't excuse how this doctor treated me.When I went back to prepare for my work they did not numb me at all before shoving the needle repeatedly in my gums. I screamed so loud in pain I nearly crawled out my set. Only after a couple of minutes maybe 2 he came back and I had... Read more

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The dirtiest rudist getto people that you will ever meet worst experience by far I have ever had. Add comment

  • Jun 24
  • Dental Services
  • Cupertino, California
  • Extractions
  • 1
  • 24

First of all not enough skilled help to do extractions and root canals. Our main complaint was do to the amount we originally signed up to pay on a contract. Once we paid in full we thought we were done even after we were told by calling the 800 # that we were paid in full. Then we received another bill for $142.00 we called and they said that this was due to the ins. not paying I called the ins.... Read more

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