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  • Customers like
    • Change color of bands often1
    • Teeth whitening1
  • Customers don't like
    • Service6
    • Being mislead4
    • Taken advantage of4

  • 2 days ago
  • Dental Services
  • Mountain View, California
  • 3
  • REVIEW RATING 4/5

Me too but in OrangeCounty these lite pee on a have jobs because of us! They are taking my money and sent me to collection he said I have to.reslove it Littke *** .there is no staff in the orthodontics so I was told sent payment to corporate .little shut said they send it back so I'm late but they see I doubled pay, I can't get my daughter treatment was on hold asked to speak to supervisor he... Read more

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  • 2 days ago
  • Dental Services
  • Mountain View, California
  • 4
  • REVIEW RATING 4/5

I am so upset the expert customer service, This company has the worse whats wrong with you guys! Class actions lawsuits because your reps are awful if it wasnt for me they woud not have a job.Their is an auditing error and i want it fixed .It even shows my double payment ,Yet im sent to collections and my daughter needs treatment. Im so livid i want to get a corporate member to call me .I have... Read more

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  • Aug 28
  • Dental Services
  • Livermore, California
  • Orthodontic Services
  • 15
  • REVIEW RATING 4/5

My girls went to the WD in Tracy and I had never had an issue. We moved to Dublin and saw they opened on in Livermore where I sought my treatment. However, towards the end of my treatment, the Dr. I was seeing left and replaced with another Dr. which is when things made a turn for the worst. Wait times were on an average of 1 1/2 hours which is unacceptable when I'm going on my lunch time and... Read more

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  • Aug 28
  • Dental Services
  • Visalia, California
  • 18
  • REVIEW RATING 3/5

Went there in extreme pain. Not only did i have to wait over an hour, but when the dentist (Dr. Kapadia) in Visalia, finally came in, i asked her if it was normal to be waiting over an hour in a room before anyone comes in. She told me, in a huge attitude "This is a clinic, what did you expect?) I told her that i expect to be treated with respect as im treating you. She again told me that its a... Read more

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1 of 2

I just got braces with Western Dental last week and one of my brackets came off while I was brushing my teeth. The whole square that supposed to glued down. It's causing a sore in my mouth waiting for my appointment. Add comment

  • Aug 24
  • Dental Services
  • Long Beach, California
  • Orthodontist
  • 1
  • 1
  • 28
  • REVIEW RATING 3/5

Officially the worst dentist office ever! The service is terrible. And after 18 months of treatment, my daughter's teeth are still crooked. Even though I tried to make things right, Dr. Heather Desh LIED and said that my daughter did not wear her retainer. 1. Western Dental is made up of a LIARS and CHEATERS. 2. Western Dental uses intimidation tactics to get you to sign documents that... Read more

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Great service. I love how they took care of me during treatment. Add comment

  • Aug 21
  • Dental Services
  • East Hartford, Connecticut
  • 1
  • 1
  • 2
  • REVIEW RATING 4/5

Got hung up on twice after being on hold for a long time. Reps very rude. Asked Nancy to speak with Manager Josephine said she wasn't there. They all need to be retrained in customer service. Read more

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  • Aug 20
  • Dental Services
  • Redwood City, California
  • 1
  • 1
  • 1
  • REVIEW RATING 3/5

This place is unbelievable. They could care less about reviews. They don't know how to smile; how to treat customers. You are simply a number to them. My time means nothing to them! Most demeaning experience ever. Go somewhere else if you can. I've been to two different Western Dental locations and they are equally bad Read more

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  • Aug 16
  • Dental Services
  • Redwood City, California
  • Western Dental Tooth Removal
  • 1
  • 1
  • 21
  • REVIEW RATING 4/5

I had a terrible experience with western dental redwood city , I had my new dental insurance through my new employer at the beginning of the year and I went there for 1 tooth extraction and I provided them with my insurance , as soon they saw the insurance which covers $ 2500 they start taking xray and they told Me that I need 16 filing and they scare the heck out of me if I don't do them I might... Read more

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