Western Dental Complaints and Reviews

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Western Dental
Main address: 530 South Main St. 92868 Orange CA
1-800-57-WESTERN, 714-480-3000 (main office), 714-480-3001, corporate@westerndental.com
  • 369+12 mobile complaints
  • $250K claimed losses
  • $653 average
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  • 12 hours ago
  • Dental Services
  • 4

I have recently been to western dental in Escondido, they are quick to make you an appointment, but when you go to your appointment it really doesn't matter if you come early or not to fill out paper work thinking they will get you in on time. Every time no matter what day or time my family was seen they make us waite more than an hour before getting to the back. Then it's another waiting around... Read more

Was this review helpful? 1 0

  • Aug 15
  • Dental Services
  • Ojai, California
  • Teeth Surgery

i went into western dental on Tuesday August 12,2014.my appointment was for 9:30 am i got there 10 minutes early.i did'nt get in until 30 minutes later after they got every one in.so i say what ever.there not good keeping there appointments on time.so i went in for my second surgery to get my two of my infected teeth pull out. they stick me with 7 injection shots to numb me from feeling... Read more

Was this review helpful? 0 0

  • Jul 31
  • Drug Stores and Drugs
  • Salinas, California
  • Braces
  • 1
  • 54

I went to WD to get braces took almost 2 years in a half and I did not like how my teeth came out! their was still spaces in between my teeth and I had informed the orthodontist and she said oh they'll close they'll close witch was bullshit so when that day came to take them off the spaces where still their after i told her again about the spaces she was like oh well theirs nothing we can do. i... Read more

Was this review helpful? 0 2

  • Jul 30
  • Dental Services
  • Incompetent Billing Practices
  • 60

I was making regular monthly payments thru my bank. Sometimes they would go a couple of months without cashing these checks. I had to call THEM to remind them to cash these checks. I had stopped receiving statements but continued to make payments until Feb 2014 when I sent my son into the local office to ask how much my balance was due and why we stopped receiving statements. He was told they... Read more

Was this review helpful? 1 1

  • Jul 30
  • Dental Services
  • Antioch, California
  • Teeth Cleaning Appointment
  • 1
  • 30

In Feb 2014 I rcvd xrays and a cleaning...routine stuff. After the appt was over I scheduled another 6 month cleaning for 7/29/14. Ok, so I show up for my cleaning appt on 7/29/14. But the cleaning never happened. They took a few xrays, the doctor looked at them...no problems...and then I was told that they didn't have time to clean my teeth today!!! They rescheduled the cleaning appt for... Read more

Was this review helpful? 1 0

I have complaint of there customer service of there 75th ave and Thomas rd centerI got a call 30 min befor my appointment need to cancel my appointment then 10 min later and say there air condition has gone and want to know if I still want 2 keep my appointment 10 min befor my appointment bad customer services Add comment

Staff very unethical and their billing system so erroneous. They try to charge more than the quote is. If, you try to call them to the billing line they won't answer neither they give the option to leave a massage. Add comment

  • Jul 16
  • Dental Services
  • Fresno, California
  • Rude Customer Service
  • 3
  • 55

First off Dr. Moattar was so rude that I felt I had to defend the girl that was assisting him. When I told him (very calmly) that there was no reason to treat staff that way, he said "you are not to talk to me and I refuse to continue with this consultation" and actually walked out of the appointment and then another Doctor had to come and finish. I had a terrible tooth ache and they... Read more

Was this review helpful? 2 0

  • Jul 11
  • Dental Services
  • Fair Oaks, California
  • Dental Appointment
  • 1
  • 27

Went to Western Dental in Fairfield, CA for my daughter's first dental check up. We had a long wait in the waiting room as I heard various complaints from recent patients. One patient got a filling and the dentist cracked her tooth. Another patient just entered the parking lot when their freshly done tooth fell out. The dentist my daughter got didn't have any experience working with children.... Read more

Was this review helpful? 2 0

My son appointment was @12 I'm still waiting for him it is now 3:17 . The employees in front are rude . Add comment

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