Western Dental Complaints and Reviews

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Western Dental
Main address: 530 South Main St. 92868 Orange CA
1-800-57-WESTERN, 714-480-3000 (main office), 714-480-3001, corporate@westerndental.com
  • 372+13 mobile complaints
  • $250K claimed losses
  • $646 average
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  • 1 hour ago
  • Other
  • Mesa, Arizona
  • Dental And Dentures
  • 4

I paid payments that didn't get noted due to the computers being down a couple of times when I went to pay. They said I owed $193.00 on my last printed paper. I didn't get credit for other payments because they didn't go through computer. I should have only owed about half that much. The dental care and tech care were great, but the front desk accounting leaves a lot to be desired. I am going to... Read more

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Western dental messed up my dentures as well they say they are fine I look and feel like a clown. Add comment

     

  • Sep 07
  • Dental Services
  • Rude Employees
  • 1
  • 1
  • 69

I really wish I waited and shopped around for my son's braces. Instead, I went with Western Dental, based on a recommendation. Not only did I have to tell the assistant what needed to be done on my child's braces, the front office is unorganized and lack office management skills. But that isn't the absolute frustrating issue. I'm not sure if Western Dental hire street goons to run their Billing... Read more

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  • Aug 25
  • Dental Services
  • Bellevue, Washington
  • Upper Molars
  • 72

This is the Apple Valley office of Western Dental. They pulled all my upper molars and tried selling me a partial. Plus after pulling the teeth I went back for a check up and told them there was still something in my gums and the dentist would not even look. I went home and pulled a piece of tooth out of my gums they missed. I requested they submit to denti-cal for a full plate after I had... Read more

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  • Aug 21
  • Dental Services
  • Appointment
  • 1
  • 1
  • 51

I have recently been to western dental in Escondido, they are quick to make you an appointment, but when you go to your appointment it really doesn't matter if you come early or not to fill out paper work thinking they will get you in on time. Every time no matter what day or time my family was seen they make us waite more than an hour before getting to the back. Then it's another waiting around... Read more

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  • Aug 15
  • Dental Services
  • Ojai, California
  • Teeth Surgery
  • 27

i went into western dental on Tuesday August 12,2014.my appointment was for 9:30 am i got there 10 minutes early.i did'nt get in until 30 minutes later after they got every one in.so i say what ever.there not good keeping there appointments on time.so i went in for my second surgery to get my two of my infected teeth pull out. they stick me with 7 injection shots to numb me from feeling... Read more

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  • Jul 31
  • Drug Stores and Drugs
  • Salinas, California
  • Braces
  • 1
  • 1
  • 81

I went to WD to get braces took almost 2 years in a half and I did not like how my teeth came out! their was still spaces in between my teeth and I had informed the orthodontist and she said oh they'll close they'll close witch was bullshit so when that day came to take them off the spaces where still their after i told her again about the spaces she was like oh well theirs nothing we can do. i... Read more

Was this review helpful? 0 2

     

  • Jul 30
  • Dental Services
  • Incompetent Billing Practices
  • 121

I was making regular monthly payments thru my bank. Sometimes they would go a couple of months without cashing these checks. I had to call THEM to remind them to cash these checks. I had stopped receiving statements but continued to make payments until Feb 2014 when I sent my son into the local office to ask how much my balance was due and why we stopped receiving statements. He was told they... Read more

Was this review helpful? 4 2

     

  • Jul 30
  • Dental Services
  • Antioch, California
  • Teeth Cleaning Appointment
  • 1
  • 1
  • 48

In Feb 2014 I rcvd xrays and a cleaning...routine stuff. After the appt was over I scheduled another 6 month cleaning for 7/29/14. Ok, so I show up for my cleaning appt on 7/29/14. But the cleaning never happened. They took a few xrays, the doctor looked at them...no problems...and then I was told that they didn't have time to clean my teeth today!!! They rescheduled the cleaning appt for... Read more

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I have complaint of there customer service of there 75th ave and Thomas rd centerI got a call 30 min befor my appointment need to cancel my appointment then 10 min later and say there air condition has gone and want to know if I still want 2 keep my appointment 10 min befor my appointment bad customer services Add comment

 
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