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  • Customers like
    • Root canal caused me no pain 1
    • Teeth whitening 1
    • Very little 1
  • Customers don't like
    • Taken advantage of 7
    • Being mislead 6
    • Service 6

Well my 3 front teeth fell out due to a bridge that WD did not put in. Western Dental talked to me (the Dentist Dr. Nguyen and Eveyln) about fixing me up with a root canal, filling on 1 tooth, a partial, and 2 crowns. I confirmed this verbally about 3 times with both of them. LOW AND BEHOLD I signed a contract and did not see 4 crowns until I got home. I NEVER ordered 4 crowns!! It would have been appropriate for the dentist to say "Toni you need 4 crowns not just 2" NOTHING was said to me he just added 2 crowns to the bill. The dentist (Dr.... Read more

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I took my Daughter to western dental for braces they double billed us and sent us to the credit bureau when i called billing they transferd me 10 time than left me on the phone for an hour i didn't know that they put braces on dentures. They rip patient's off! Read more

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Had a toothache, was referred to Western Dental as they had a Dental Surgeon that could extract a wisdom tooth. After they do all of the prep work, x-rays and some cleaning while I am in extreme pain they tell me I will have to have a bone graft and my insurance wont' pay this. I went to the Internet and showed the surgeon that it was not a necessity to have a bone graft if you were not planning to replace a wisdom tooth this was only cosmetic the Dentist told me he could not do it and that I would need to come back another day to see a... Read more

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Went to Moreno Valley Western Dental. Waited over an hour, when I got in waited more. Terrible dentist experience, worse ever. Will never be back!! Read more

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Me and my wife had major dental work done at the Wilison way office in stockton. My insurance and I paid the full balance in my accout. I used to make monthly payment until my balance was zero and I was given a conf #. I was shocked when 5 months later i received a bill for $150. I called western dental to ask what the charges for, they could not tell me what they are for. They asked me to go to the office and talk with billing about the charges. After several visits I made to the office, I was able to speak to the manager. The manager first... Read more

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I was having pain in my tooth so i went to western dental. I have broken tooth and that has to be remove so i *** and go for check. For the first time i went to clinic i thing it in january 12 i was in emergancy but they just check and said they dont have doctor so i have to come next month they gave me appountment for feb 9. I drive truck and that time because of weather i suck in newyorkand couldnt make it on time and change the appointment they call me on 22 feb again i *** and go for treatment the same thing happened they said doctor is... Read more

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I am a 60 year old woman who was screamed at by two men and told to"get out and don't come back"! Because l had asked the man who walked in, not bothering to introduce himself,telling me to "open up", are you the dentist? He wasn't wearing gloves nor had i seen him wash his hands. His reply to me was " don't be ***, I'm busy". I'm not used to being treated so rudely so I asked if he was licenced in the US? He lost his mind and started screaming at me in a different langauge. Then another man came in and they spoke to each other(it was not in... Read more

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Western Dental, 1016 Skyway, Chico, CA dentist pulled the wrong tooth. The office, when I confronted them, was exceptionally rude. They have not responded to legal inquiries. Neither the firm, nor the dentist. I am trying to register complaints with every agency available that monitors dental firms, however, the CA dental board also has not responded in timely manners. This is not right. I intend to pursue this to the final determination. The Office manager, a young woman, was very rude, and made me wait to see her until I complained loud... Read more

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HORRIBLE! I took my 11 year old daughter to get braces at the Desert Sky location in Phoenix, AZ. 3 hours after they put her braces on, 3 of her brackets fell off. The office staff consist of a bunch of high school girls who are extremely rude and unprofessional (short of popping bubble gum in your face) they will literally stand around giggling and talking about their weekend as your waiting to be helped. We had issues with scheduling, the person in charge of scheduling put my daughter in as an adjustment instead of a repair and we were told... Read more

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Horrible service! and fraud with them. be careful. bad customer service as well!! Read more

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