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1.6 Based on 126 reviews
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    • Taken advantage of 8
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I had an appointment with Western Dental today August 22, 2016 with Dr. knapp at the Santa Barbara office in CA for my 3 year old Daughter to get her cavity filled we had an appointment at 11:30am and had to keep asking when to be seen and finally they got us in at 2pm, UNBELIEVEABLE HORRIBLE SERVICE! That was the Start of what was to become the worst expierence at a business I have ever had! The Dr walks in and sees my daughter has a small cut... Read more

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i had an expierence where the fkn dentist i dont know if hes russian white or what but he did a horrible job with my baby i took her in to get silver caps and he supposadly asked his assistants to put the gas on her it didnt work i guess kuz my baby would cry and say to stop and this *** shoved the caps in her mouth said he was done and 3 out of the 4 fkn caps fell off TWICE! he got mad and starded shoving her teeth back in with anger n my baby... Read more

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I went to western dental to get my teeth fixed. It was about 5,000$estimate for them to do the work. I got an overpriced cleaning then after watching them take patient after patient in front of me when I was waiting an hour decided I had enough. They have students working on patients who don't know what they're doing! The dumb bean couldn't get my cap on after 3-4tries. I walked out to find a real dentist. What a chop shop butcher factory. I... Read more

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Received a bill from westerner dental from services I had over two years ago. I had insurance and paid the balance same day of service. Bill saids paid in full. Now they say I owe more money.

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I will never go back here again, first off I showed up to my appointment on time and did not get called back after a hour of waiting to only sit in the back for another twenty minutes. I went in because my filling popped out while flossing and I needed it refilled, the "dentist" some young Asian lady; did not get her name; came in pushed my face told me to "lay back" took a look told me I needed a crown I have another cavity that needs work now... Read more

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When consumers are disputing amounts with their account for braces or general, its totally ignored. Managers will tell the consumer that the account will be reviewed, on hold or audited. This doesn't happen & the account become behind or put into collections. Patti, needs to be investigating for her handling of unresolved disputes with fees, interest & how she advise her staff to apply monthly payments. This location has had a high number of... Read more

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Fairfield ca, office manager Emma revised contracts & agreed to waive late fees & interest. Both accounts were sent to collections while under dispute. King also stated fees etc would be cleared. John stated last month this would be corrected. As of today, Pattie & others have refused to correct two accounts for my kids. I have never missed any payments as of today & have gotten no response to my letters. 7074348366 Read more

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I got my root canal & Crown Cap done in November 2015 in San Mateo, CA. But the crown cap broke in first week of June 2016. I called the Dental Clinic and they said there was some problem with the quality of the crown cap from there vendor. So Western Dental will refund me the entire amount. But instead of refund they are sending me bills asking for more money and sending letters that they will send Negative Credit report to reporting agency. I... Read more

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We were there 2 hrs and only got an X-ray. We finally gave up. The said it could be another 25 minutes. The staff was very courteous though.

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Lady who work here to meeting with me argee for me start payment that i am on low income to fix my son braces but she didnt explain little more after that i pay down money start 3 month no plms after that they keep fee and fee cause my budget money start problem also they refused fix my son braces unil i payment catch up but my son start complain that his wire broke and bother his gum but i did try call and explain but lady talk phone sound very... Read more

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